Joy Emueze

Coordinated day-to-day program operations, managed complex meeting scheduling across multiple time zones, and provided high-level administrative support to the Team Lead and Operations Lead. Developed application forms, handled inbox management, and maintained strong internal communication across teams.

Manage executive calendars, coordinate high-level meetings across multiple time zones, handle confidential email correspondence, and coordinate project timelines using Asana. Conduct market research, process invoices, and maintain digital filing systems.

Conducted targeted market research for pricing strategies, scheduled and coordinated review meetings, and managed digital project files with confidentiality.

Built and maintained client relationships through phone, email, and chat, tracked sales data for 200+ brand ambassadors resulting in a 50% increase in sales, and supported senior executives with scheduling and travel logistics.

Managed administrative operations for 100+ clients, conducted industry research, compiled reports, and responded to client inquiries via email, chat, and phone.

Completed the ALX Virtual Assistant Program and earned the ALX Virtual Assistant Certification.

Earned a Bachelor's Degree in History and International Studies from the University of Benin.

Completed A-Level certification through the IJMB program.