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JOY christopherJC
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JOY christopher

@joychristopher1

Operations Manager at kunslar print who streamlined reporting and saved 10+ hours weekly.

Nigeria
Message

At kunslar print, I managed daily operations for a six-person customer success team and streamlined reporting processes, saving 10+ hours weekly.

At Residence 360LTD, I coordinated delivery across concurrent client engagements and supervised analysts and junior consultants. I developed client onboarding workflows that reduced turnaround by 40% and supported quarterly revenue growth through upselling strategies.

At Shores Group Company, I manage recruitment, employee onboarding, and staff welfare programs. My certifications include Certified Project Management Professional, Certified Agile Practitioner, and Process Improvement (Green Belt).

Experience

Work history, roles, and key accomplishments

SC
Current

Human Resource Manager

Shores Group Company

Jan 2025 - Present (1 year 9 months)

Managed recruitment processes, handled employee onboarding, and supported staff welfare programs.

RL

Assistant Manager

Residence 360 Ltd

Jan 2023 - Jan 2025 (2 years)

Coordinated project delivery for 10+ concurrent client engagements, supervised a team of 12 analysts and junior consultants, developed client onboarding workflows reducing turnaround by 40%, and drove quarterly revenue growth of 15% through upselling strategies.

KP

Operation Manager

Kunslar Print

Jan 2022 - Jan 2023 (1 year)

Managed daily operations for a 6-person customer success team and streamlined reporting processes saving 10+ hours weekly.

KP

Assistant Human Resource/Administrative

Kunslar Print

Jan 2022 - Jan 2022 (0 months)

Managed daily administrative operations for an employee organization ensuring smooth workflow, scheduling, and resource allocation. Implemented a digital document management system, reducing retrieval time.

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

B.Sc., Industrial Relations and Human Resource Management

2024 -

Pursuing a B.Sc. in Industrial Relations and Human Resource Management, ongoing since 2024.

University of Uyo logoUU

University of Uyo

ND, Insurance

Completed an ND in Insurance at the University of Uyo in 2024.

UE

University of Business Excellence

Bachelor of Business Administration, Business Administration

2019 - 2021

Grade: 3.90

Completed a Bachelor of Business Administration with a final CGPA of 3.90.

UD

University of El Dorado

Master's, Human Resource Management

Earned a Master's in Human Resource Management from the University of El Dorado, class of 2013.

UD

University of El Dorado

Bachelor's, Communication Arts

Activities and societies: Dean's lister; Teacher's Assistant of the Humanities Department

Earned a Bachelor's in Communication Arts from the University of El Dorado, class of 2010. Dean's lister and Teacher's Assistant of the Humanities Department.

BU

Borcelle University

Foundation, Business Administration

2018 - 2018

Grade: 3.80

Completed a Foundation in Business Administration with a final CGPA of 3.80.

Tech stack

Software and tools used professionally

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