Joyce Villadolid

Owned OKR governance and weekly leadership reporting, scaling operations across a distributed team and facilitating senior leadership check-ins. Led end-to-end partner onboarding and built automated OKR reporting and internal workflows using no-code tooling.

Led internal system delivery coordination for a human-centered design studio serving government and corporate clients. Owned people operations, compliance, capability-building, and contributed to financial operations, proposals, and process automation.

Assessed and redesigned HR and operations processes to improve efficiency, cost control, and scalability using automation and data-informed decision-making. Designed scalable operating models to support program expansion and long-term impact.

Led Agile adoption across finance, operations, and product teams to improve collaboration and delivery reliability. Served as Product Owner for a finance-focused internal product, reducing invoicing turnaround from 60 days to 24 hours and improving cash flow.

Scaled the organization from 13 to 100+ employees by building cross-functional teams across operations, product, finance, and delivery. Led day-to-day operations with founders, deploying no-code automation and AI workflows to improve operational efficiency, CX operations, and reporting.

Led Agile adoption strategy working with multiple Scrum teams to build a collaborative, problem-solving environment. Explored and adapted scaling frameworks to support organizational growth and agility.

Directed end-to-end product development strategy from conceptualization through market launch. Collaborated with executives on product vision and comprehensive roadmaps while serving as Scrum Master and Product Owner to guide teams through Agile processes.

Planned, managed, and delivered software development projects across business units, leading Agile teams to deliver high-quality products. Collaborated with stakeholders to define scopes, manage resources, and remove impediments while championing Agile/Scrum methodologies.

Managed full project lifecycle activities including defining project scopes, allocating resources, and aligning execution to business goals. Applied Agile methodologies to drive efficient, value-driven delivery and supported risk and delivery quality improvements.

Led end-to-end project delivery across various industries, managing initiation-to-completion lifecycle work. Defined project scopes, developed detailed plans, allocated resources, and collaborated with clients and stakeholders to align objectives and ensure timely delivery.

Managed end-to-end project delivery from initiation to completion across various industries. Defined scopes, developed detailed plans, allocated resources, and coordinated with clients and stakeholders to align objectives and deliver outcomes.

Built and led a US shift team from the ground up, managing client relationships and project estimates. Led delivery of multimedia projects with an emphasis on quality outcomes.

Pursuing an MBA (in progress) at Ateneo Graduate School of Business.

Earned a Bachelor of Science in Information Technology from STI College in Kalibo, Aklan.