Joy Acosta

Contributed to the development of People Operations products, acted as the first-line point of contact for employee queries, and led the automation of workflows throughout the employee lifecycle. Maintained accurate employee databases and generated actionable reports to drive improvements.

Monitored recruiting platforms, guided candidates through the recruiting process, and scheduled interviews. Ensured candidate profiles were ready for client interviews and helped meet quarterly goals efficiently.

Developed key project goals and collaborated with cross-functional teams to achieve those goals in a timely and effective manner.

Generated leads using various platforms to accelerate outbound sales and built relationships with multiple businesses by identifying appropriate marketing channels and target customers.

Participated in a Teacher Training Course focused on leadership skills and effective communication strategies in a business environment.

Studied Business Administration, focusing on developing skills in management, marketing, and organizational behavior to prepare for a successful career in business.

Completed a course in Human Capital, which covered essential topics in human resource management and organizational development.