Jovell Belle
@jovellbelle
Organized customer-focused professional skilled in support and operations.
What I'm looking for
I am a highly motivated and organized professional with a proven track record of handling multiple tasks efficiently and producing quality work. I take pride in completing assignments responsibly and with attention to detail.
With experience in customer service, content moderation, email support, and travel booking, I bring practical expertise supporting online platforms and client-facing operations. I have worked in roles from receptionist and travel booking agent to content moderator and transcriptionist.
I demonstrate leadership, active listening, and strong time-management skills, and I am comfortable using technology to streamline workflows. I have supported teams in hospitality and outsourcing environments, contributing to positive, organized workplaces.
I am eager to expand my experience in online business support and operations, offering empathy, clear communication, and a commitment to consistent, high-quality service.
Experience
Work history, roles, and key accomplishments
Provided email-based customer support and booking assistance for travel clients, resolving inquiries and improving response quality and customer satisfaction.
Events Musician
Wedmusic Band - Wedding Musicians
Jan 2015 - Present (11 years 1 month)
Performed live music at events since 2015, delivering consistent performances and contributing to positive guest experiences across weddings and functions.
Transcribed and digitized menu content with accuracy, standardizing formats and improving accessibility for restaurant listings and internal databases.
Receptionist / Client Attendant
Nailtensity
Jan 2018 - Jan 2019 (1 year)
Managed front-desk operations and client interactions, improving appointment flow and delivering high-quality customer service in a salon environment.
Travel Booking Agent
Toto Booking & Tours
Jan 2018 - Dec 2018 (11 months)
Handled travel reservations and itineraries for clients, coordinating bookings and ensuring accurate travel arrangements for events and tours.
Travel Agent
Atozaika Travel & Tours
Jan 2018 - Aug 2018 (7 months)
Monitored and reviewed user-generated content for travel services, enforcing policy compliance and reducing inappropriate content incidents through consistent moderation workflows.
F&B Attendant
Highlands, Tagaytay
Nov 2017 - Jan 2018 (2 months)
Provided food and beverage service in a fast-paced environment, supporting guest needs and maintaining service quality during events and shifts.
Education
Degrees, certifications, and relevant coursework
STI Dasmariñas
Bachelor of Science, Tourism Management
2013 - 2018
Completed a Bachelor of Science in Tourism Management from 2013 to 2018 focusing on tourism operations and management.
Availability
Location
Authorized to work in
Job categories
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