Jovanna Lira

I am an executive administrative coordinator with extensive experience supporting spine surgeons and surgical practices in high-volume hospital settings. I manage day-to-day operations, calendar and travel coordination, insurance authorization processes, and administrative projects to optimize provider workflows.

My background includes roles as surgical coordinator, front office coordinator, and transcription secretary at Columbia-affiliated facilities, where I coordinated surgical processes from initial appointment through post-operative care and supported marketing and website development for providers. I consistently focus on improving patient volume, enhancing customer service, and ensuring accurate medical record and reimbursement submissions.

I bring strong organizational, communication, and problem-solving skills, proficiency in Microsoft Office, and fluency in Spanish. I seek opportunities where I can expand leadership responsibilities, contribute to operational efficiency, and support clinical teams in delivering high-quality patient care.