At TUV Rheinland InterCert d.o.o., I managed service processes from client inquiry and contracting through audit delivery and invoicing. I also supported clients, partners and auditors, coordinated resources, and tracked operational deadlines.
I conducted 100+ external audits and reviewed technical documentation, with final authority for quality approvals and official certification decisions. As Local Officer QHSE, I monitored QHSE practices, environmental data and risks, and led the CAPA process.

