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Josu Uranga

@josuuranga

Customer Account Manager at ElisManomatic SAU, overseeing 700+ clients and coordinating logistics operations across eastern and southern Spain.

Spain
Message

At ElisManomatic SAU, I coordinate daily logistics operations, optimize processes and routes, and oversee a portfolio of more than 700 clients across eastern and southern Spain. I also manage the full customer relationship lifecycle and lead and develop the ICS team.

Previously, I coordinated general services operations at Condé Nast España and managed teams, client relationships, and property portfolios at LifeStyle Club and HINCH PropertyManagement Ltd. My experience also includes B2B sales, ocean export operations, purchasing, and customer service.

Experience

Work history, roles, and key accomplishments

CE

General Services Operations Coordinator

Condé Nast España

Oct 2019 - Apr 2023 (3 years 6 months)

Managed logistics operations and supervised the Facilities team. Built client relationships.

CS

Sales Representative & Back Office Coordinator

Cometal SA

Dec 2018 - Oct 2019 (10 months)

Conducted B2B sales activities and provided customer service and support. Managed back-office operations.

CG

Customer Service Specialist

CINESA & UCI Cinemas Group

May 2011 - Oct 2012 (1 year 5 months)

Delivered customer service and support.

Education

Degrees, certifications, and relevant coursework

CS

CESMA Business School

Master of Business Administration (MBA), Business Administration

2012 - 2014

Completed an MBA at CESMA Business School in Madrid, Spain, from 2012 to 2014.

CS

CESMA Business School

Diploma in Marketing & Sales Management, Marketing & Sales Management

2009 - 2012

Completed a Diploma in Marketing & Sales Management at CESMA Business School in Madrid, Spain, from 2009 to 2012.

Harvard Business School Online logoHO

Harvard Business School Online

Leadership Programme, Leadership

Completed a Leadership Programme at Harvard Business School Online.

HL

HINCH Property Management Ltd.

Approved Inventory Professional – Advanced Training, Inventory Management

Completed Advanced Training as an Approved Inventory Professional at HINCH Property Management Ltd.

Tech stack

Software and tools used professionally

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