Open to opportunities

Josielyn User

@josielynuser

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Former product supply engineer transitioning to dependable virtual assistant and project coordinator.

Philippines

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What I'm looking for

I seek remote roles supporting entrepreneurs with scheduling, admin, project coordination, reliable communication, and process-driven operational support.

I am a former corporate product supply engineer with 7+ years' experience in material process development, supply management, and process improvement. At Procter & Gamble and Toshiba I led material development, supplier liaison for customer complaints, and production/process analysis to keep operations running smoothly.

I transition into virtual assistance bringing strengths in communication, scheduling, file organization, and project coordination. I am experienced with SAP (A6P/A7P), Gmail/Outlook, Google Calendar, Google Drive, Excel, MS Office, Power BI, Zoom, and MS Teams to support remote founders and teams effectively.

I am reliable, adaptable, and client-focused, delivering accurate data entry, task tracking, customer support, and basic design/social media help using Canva. I seek remote opportunities where I can apply my operational background to improve administrative workflows and support business growth.

Experience

Work history, roles, and key accomplishments

Current

Product Supply Engineer

Current

Procter and Gamble Philippines Inc.

Sep 2018 - Present (7 years 2 months)

Managed material process development and supply for packaging materials, resolved supplier and customer material complaints, and delivered project initiatives to ensure production continuity and 100% project success.

Process Development Supply Chain Management Project Management SAP Excel

Micro Contamination Engineer

Toshiba Information Equipment Inc.

Dec 2017 - Sep 2018 (9 months)

Led process improvement and implementation efforts to control micro-contamination, enhancing production process reliability and quality.

Process Improvement Quality Assurance Root Cause Analysis Data Analysis Technical Reporting Cross Functional Collaboration

Technical Sales Engineer

Prime Opus Inc.

Feb 2016 - Nov 2017 (1 year 9 months)

Provided technical marketing support, translated technical product details for marketing teams, and ensured accurate, timely processing of sales enquiries and orders to maintain high client service.

Technical Sales Customer Service Sales Orders Market Analysis Technical Communication CRM

Education

Degrees, certifications, and relevant coursework

Saint Louis University

Bachelor of Science, Chemical Engineering

2014 -

Completed Bachelor of Science in Chemical Engineering, focusing on chemical processes and materials relevant to product supply and process development.