Josh User
@joshuser19
I coordinate fleet operations, documentation, and data tracking while building a career in research support.
United StatesWhat I'm looking for
At Ryder Truck Rental, I coordinate operations for approximately 350 fleet units and 450 customer accounts, maintaining accurate records, schedules, and service documentation.
I manage 40+ weekly preventive-maintenance requirements and the Orlando market's rental-to-lease fleet conversion process using daily Excel tracking. My process tracking and proactive follow-up improved the Vehicle Maintenance Index by more than 3%, with peak improvement exceeding 8%.
Previously at Tom James Company, I maintained detailed client and CRM records while coordinating appointments and follow-up. I'm seeking a Research Support Assistant role where I can apply my documentation, data tracking, organization, and cross-functional communication skills.
Experience
Work history, roles, and key accomplishments
Coordinate operational activities for approximately 350 fleet units and 450 customer accounts, maintaining accurate records and service documentation. Manage preventive maintenance requirements and improve the Vehicle Maintenance Index through process tracking and data-driven organization.
Sales Professional / Sales Intern
Tom James Company
Sep 2023 - Jan 2026 (2 years 4 months)
Maintained detailed client records and CRM documentation while coordinating appointments and follow-up activities. Managed competing priorities in a deadline-driven environment with consistent attention to detail.
Education
Degrees, certifications, and relevant coursework
Florida State University
Bachelor of Science, Marketing
Bachelor of Science in Marketing from Florida State University, completed in 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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