Abdi Hersi

Processed and documented 250+ customer and retail orders daily with 99% accuracy, tracked 1,000+ shipments weekly, and coordinated 100+ inbound and outbound shipments. Used RF scanners and inventory systems to maintain accurate records and contributed to a 15% decrease in returns.

Provided operational support for vehicle scheduling, improving fleet utilization and shortening turnaround time by about 15%. Analyzed logistics spending, used Excel VLOOKUP and PivotTables to organize data, and compiled reports for stakeholders.

Managed approximately 1,500 vehicles and 300 daily reservations, provided customer service to a high volume of customers, and maintained accurate records. Consistently exceeded monthly sales targets by roughly 10% while maintaining strong customer satisfaction.

Bachelor of Arts in Global Supply Chain Management from Portland State University, completed in June 2026.