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Joshua Wood User

@joshuawooduser

Senior software engineer specializing in scalable, cloud-native commerce systems.

United States
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What I'm looking for

I seek a senior engineering role driving cloud-native architectures and AI integrations, with mentorship responsibilities, cross-functional collaboration, and opportunities to scale systems and improve delivery.

I am a senior software engineer with deep expertise in building scalable, event-driven commerce systems and cloud infrastructure. I drive measurable business impact by designing reliable payment and order-management platforms that support high-volume transactions and uptime.

At Salesforce I architected distributed systems using Kafka, Java, Spring Boot, and Kotlin, contributing to multi-million dollar revenue improvements and ensuring 99.99% uptime for high-throughput payment processing. I also built APIs and microservices that reduced payment failures and duplicated orders.

I blend full-stack development skills—React and JavaScript for responsive dashboards, Python/FastAPI for optimization tools—with strong DevOps practices including Terraform, Kubernetes, Docker, Jenkins, and CI/CD pipelines to enable zero-downtime deployments and operational efficiency.

I collaborate closely with product and clinical stakeholders, mentor junior engineers, and use AI techniques like LangChain and RAG to add personalized recommendations and other ML-driven features that improve user experience and business metrics.

Experience

Work history, roles, and key accomplishments

Salesforce logoSA

Senior Software Engineer

Apr 2017 - Sep 2025 (8 years 5 months)

Architected a distributed, event-driven payment processing and order management system for Commerce Cloud handling $5M+ daily transactions with 99.99% uptime, contributing to $2.8M incremental quarterly revenue and reducing payment failures by 18%.

Education

Degrees, certifications, and relevant coursework

University of Central Arkansas logoUA

University of Central Arkansas

Bachelor of Science, Computer Science

2010 - 2014

Completed a Bachelor of Science in Computer Science with coursework covering programming, algorithms, and software engineering.

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Joshua Wood User - Senior Software Engineer - Salesforce | Himalayas