At OSC Technical, I administered cloud identity, access control, and security across multi-tenant Microsoft 365 environments. I also designed and implemented network infrastructure for enterprise client sites.
I created automation workflows with PowerShell, Python, and Claude Code across 40+ managed client environments, reducing manual operational overhead. I also owned disaster recovery processes for critical client systems.
At HOCS Consulting, I administered identity and access across multi-domain environments and helped redesign secure VPN access for more than 500 users. At Talus Pay, I standardized TSR procedures and training manuals, reducing SLA response times by 30% within one month.
Earlier, I led a technician team at Tiner Tech Solutions and provided independent IT support for residential and small business clients. My experience spans MSP, fintech, and healthcare environments, including HIPAA and PCI DSS compliance.
