JSJoshua Snow
@joshuasnow
Enthusiastic customer care consultant with a passion for service excellence.
FijiWhat I'm looking for
My name is Joshua Snow, and I am an enthusiastic individual who thrives in productive team environments. With a strong passion for electronics and sports, I have developed effective communication skills through various roles, particularly in customer service. My experience spans multiple industries, including retail and logistics, where I have honed my ability to manage tasks efficiently while maintaining a focus on customer satisfaction.
Throughout my career, I have consistently demonstrated my commitment to delivering high-quality service. As a customer care consultant at Mindpearl, I assisted customers in navigating product information and resolving inquiries with professionalism. My role required me to utilize various CRM systems, enhancing my technical skills while ensuring a seamless customer experience. I am eager to build on my extensive range of skills and achieve further professional development in a dynamic work environment.
Experience
Work history, roles, and key accomplishments
Outbound Sales Specialist
Packleader Pacific
Jan 2024 - Present (1 year 5 months)
Utilized CRM software to manage accounts and track sales goals. Generated leads through research and cold calling, building relationships with key decision-makers.
Customer Care Consultant
Mindpearl
Jan 2022 - Jan 2024 (2 years)
Assisted customers with product information and purchase processes while providing excellent service. Utilized various CRM systems for follow-up and inquiry resolution.
Retail Executive and Warehouse Assistant
Five Squares
Jan 2022 - Present (3 years 5 months)
Monitored inventory levels and followed assembly instructions to ensure production deadlines were met. Assisted team members with various tasks.
Retail Executive
RB Patel
Feb 2021 - Present (4 years 4 months)
Managed cash handling, inventory management, and restocking duties while participating in team meetings to enhance customer experience. Maintained a clean store environment and handled customer issues professionally.
Process Worker
FMF
Feb 2021 - Present (4 years 4 months)
Packed various FMF products and assisted in production processes while resolving operational issues efficiently. Completed safety training relevant to the workplace.
Delivery Boy
Coca Cola
Jan 2018 - Present (7 years 5 months)
Developed effective communication skills through customer interactions during deliveries. Maintained accurate inventory records and ensured timely delivery of goods, demonstrating strong time management abilities.
Education
Degrees, certifications, and relevant coursework
Fiji National University Derrick Campus
2018 -
Nasinu Secondary School
Secondary Education, General Studies
2017 - 2017
Suva Grammar School
Secondary Education, General Studies
2014 - 2016
Suva Primary School
Primary Education
2006 - 2013
Tech stack
Software and tools used professionally
Availability
Location
FijiAuthorized to work in
Job categories
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