Joshua Obodozie
@joshuaobodozie
Customer Support Specialist at Moniepoint, helping merchants onboard and use Moniebook POS solutions.
NigeriaWhat I'm looking for
At Moniepoint, I participate in merchant onboarding and training for Moniebook POS solutions. I guide merchants through product features and processes so they can use the technology in their business operations.
Through Broadbeams Technologies, I provide ICT services and business consulting to individuals and businesses. I help clients with software installation and setup, and explain technical solutions in clear, accessible language.
I also follow up with clients about their needs and service delivery, and provide ICT training and practical guidance. My work includes website design, graphics design, copywriting, and other digital services.
I’m seeking a fully remote Live Chat Support, Email Support, or Customer Support role with an international organisation, helping customers resolve issues, understand products, and achieve positive support outcomes.
Experience
Work history, roles, and key accomplishments
Implementation Officer
Moniepoint
Sep 2026 - Present (1 month)
Participate in merchant onboarding and training relating to Moniebook POS solutions. Guide merchants in understanding and using relevant product features and processes.
Founder / ICT Services & Business Consultant
Broadbeams Technologies
Jan 2021 - Present (5 years 9 months)
Provide ICT services and business consulting to individuals and businesses. Assist clients with software installation, setup, and onboarding, and follow up on their needs.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Postgraduate Diploma in Education, Education
Postgraduate Diploma in Education from Nnamdi Azikiwe University, completed in 2021.
Nnamdi Azikiwe University
Master's Degree, Materials Engineering
Master's degree in Materials Engineering from Nnamdi Azikiwe University, completed in 2018.
Nnamdi Azikiwe University
Bachelor's Degree, Engineering
Bachelor's degree in Engineering from Nnamdi Azikiwe University, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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