Open to opportunities

Joshua Martin

@joshuamartin

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Experienced operations director with a focus on event management.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my operations expertise in a dynamic environment, focusing on team empowerment and client satisfaction.

I am a dedicated operations director with extensive experience in event management and staffing solutions. Over the years, I have honed my skills in overseeing complex operations, managing large teams, and ensuring client satisfaction. My journey began in 2008, and since then, I have successfully led teams in various capacities, including my current role as Regional Director of Operations in San Diego.

In my current position, I manage operations across multiple markets, overseeing a team of six direct reports and more than 600 indirect reports. I take pride in creating and improving processes that empower employees and enhance client relations. My previous roles have seen me grow revenue significantly, from $200k to over $3 million annually, demonstrating my ability to drive business success while maintaining high standards of service and employee satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Regional Director of Operations

Current

Rhino Staging & Staffing Solutions

Jun 2023 - Present (1 year 11 months)

Oversee all operations including scheduling, office processes, light HR, client relations, and payroll across multiple markets. Manage direct and indirect reports while setting and monitoring goals. Lead client relations and empower employees with necessary tools.

Operations Management Scheduling HR Management Team Leadership Goal Setting Process Improvement

Current

Regional Director of Operations

Current

Rhino Staging & Event Solutions

Jun 2023 - Present (1 year 11 months)

Operations Management Scheduling HR Management Goal Setting Process Improvement Team Leadership Payroll Management

Director of Operations

JM Events and Operations

Jan 2018 - Feb 2023 (5 years 1 month)

Oversaw day-to-day operations, scheduling, and employee training. Grew revenue significantly while ensuring client and employee satisfaction. Managed challenges and maintained strong client relationships.

Operations Management Revenue Scheduling Problem Solving Relationship Management

Event Manager

The Den at the Fox Theater

Feb 2014 - Jun 2014 (4 months)

Maintained venue integrity and provided accommodations for talent and guests. Assembled stage, audio, and lighting while addressing conflicts to ensure a welcoming environment.

Event Management Conflict Resolution

Director of Operations

JM Events and Operations

Jul 2014 - Jan 2018 (3 years 6 months)

Managed all operations, ensuring client and employee satisfaction. Built a successful office from a small operation to a significant revenue generator. Handled scheduling and maintained client relationships.