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Joshua Banye

@joshuabanye

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Senior HR leader driving people strategy and HR transformation across EMEA.

Germany

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What I'm looking for

I’m looking for a leadership role where I can drive people strategy and HR transformation end-to-end—using HR analytics, strong compliance, and continuous improvement—to improve engagement, retention, and operating efficiency in multi-site environments.

I’m a Senior HR leader with 10+ years of international experience driving people strategy, HR transformation, employee experience, change management, shared services, and operational excellence across EMEA multi-site environments. I translate business priorities into pragmatic people solutions—combining HR business partnership, data-driven decision making, compliance discipline, and continuous improvement.

In my current role as EMEA Senior HR Manager at SHEIN, I spearheaded end-to-end HR process transformation across the employee lifecycle, improving operational efficiency by 25% and boosting employee satisfaction by 25% year over year while reducing turnover by 15%. I’ve also built leadership capability through succession planning and coaching for 50+ leaders, and managed complex organizational change while maintaining 90% employee retention. Previously, I improved eNPS by 17% (SevenSenders) through Workday Peakon feedback loops and delivered measurable HR operations impact at scale in shared services—supporting 13 EMEA countries and ~15,000 employees, including service level gains of 16% week over week and major reductions in pay defects.

Experience

Work history, roles, and key accomplishments

Current

EMEA Senior HR Manager

Current

Shein

Sep 2023 - Present (2 years 9 months)

Spearheaded end-to-end HR process transformation across the employee lifecycle, improving operational efficiency by 25% while aligning people practices with business growth priorities. Led engagement and retention initiatives, increasing employee satisfaction by 25% YoY, reducing turnover by 15%, and coaching 50+ leaders to improve leadership effectiveness by 40%.

HR Processes Employee Engagement Retention Strategy Workforce Planning Succession Planning Leadership Coaching Organizational Change Management Employee Relations

People Experience & Engagement Manager

SevenSenders GmbH

Aug 2022 - Mar 2023 (7 months)

Drove employee experience initiatives, increasing eNPS by 17% within the first three months and improving engagement scores by 5%. Owned Workday Peakon survey design and action planning, strengthening manager guidance and onboarding via a learning management system to raise new-hire engagement by 5%.

Employee Experience Strategy Survey Design Internal Communications Learning Management Systems

HR Operations Project Manager

Phormetrics Limited

Nov 2020 - Jul 2022 (1 year 8 months)

Led HR operational programs across the organization, reducing transaction turnaround time by 15% and increasing employee satisfaction metrics by 11% within two months. Standardized recruitment and employee lifecycle processes, introducing scalable HR SOPs and applying Lean/Six Sigma to optimize workflows during acquisition-related change.

HR Operations HR Analytics Continuous Improvement Lean Six Sigma SOP Development Employee Lifecycle Management

HR Shared Services Manager

Amazon

Jul 2018 - Oct 2020 (2 years 3 months)

Led HR shared services supporting end-to-end employee lifecycle processes across 13 EMEA countries (~15,000 employees), improving service levels by 16% week over week. Managed team performance and analytics, reducing team attrition by 3%, delivering 1 FTE savings and lowering hiring costs, and cutting monthly pay defects from 11% to 1.2% while sustaining 89% stakeholder satisfaction.

HR Shared Services Service Level Management Stakeholder Management Process Standardization Pay Defect Reduction Cross Country Operations

HR Project Lead

Purplesource Healthcare

Oct 2016 - May 2018 (1 year 7 months)

Designed HR project plans and policy improvements, removing unnecessary roles by 6% and strengthening recruitment and performance practices. Led customer-service culture and change initiatives across seven clinic locations, improving Net Promoter Score from 4 to 7, and implemented triage improvements that reduced patient waiting time from 15 to 8 minutes while increasing satisfaction by 18%.

HR Policies Change Management Stakeholder Engagement

HR Manager

Mt. Sinai Hospitals

Nov 2015 - Oct 2016 (11 months)

Implemented HR strategy across six locations and 600 employees, improving operational efficiency by 2.5% within the first two quarters. Built performance management, recruitment, and reward programs that increased operational health score from 55% to 88% within three months, and developed learning programs improving post-training results by 83%.

HR strategy Performance Management Learning Development Operational Health Training Facilitation

HR Consultant

U-Connect Human Resources

Oct 2012 - Oct 2015 (3 years)

Developed HR plans, policies, and people processes for client organizations and delivered high-volume recruitment and outsourcing programs. Supported hiring of 400+ outsourced employees nationwide and improved retention by 6% through performance management, employee welfare, and retention initiatives.

HR Consulting Volume Recruiting People Operations Performance Management Retention Strategy