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Josh NicholsJN
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Josh Nichols

@joshnichols

Operations leader turned AI implementer: 18 years from Navy nuclear plants to FDA/ISO manufacturing, now shipping AI automation for operations teams.

United States
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What I'm looking for

Fully remote, US-based. Seeking implementation consultant, solutions, and customer success roles at software companies serving manufacturing, quality, and industrial operations — plus operations leadership and AI implementation opportunities. Available immediately, open to full-time and contract.

Implementation specialist who speaks both plant floor and software. Eighteen years operating and improving regulated technical systems — from naval nuclear reactors to FDA and ISO medical device production — including hands-on delivery of automation and precision measurement systems at client sites. Now building AI-powered tools daily with modern LLM stacks: agents, n8n workflows, and data-quality tooling that clients rely on.

I run discovery calls, onboard clients onto new systems, and troubleshoot in the moment when something isn't working — the calm, ownership-minded person a skeptical operator will actually listen to. Founded an AI implementation consultancy (Echostate) and serve as Director of AI Solutions at Jet Black Solutions, leading AI strategy, governance, and deployment across concurrent client engagements.

Highlights: led a 200% factory capacity expansion, cut cost of non-quality 22% year over year while growing customer deliverables 10%, built an AI capability from zero, Certified Scrum Master, Navy nuclear propulsion plant supervisor (E-6). Fully remote, US-based.

Experience

Work history, roles, and key accomplishments

JS
Current

Director of AI Solutions

Jet Black Solutions

Jan 2025 - Present (1 year 7 months)

Own AI strategy and technology roadmap end to end, serving as sole architect of the organization's AI capability built from zero. Set governance and risk policy for AI deployment, including access control and cost governance, and act as senior client-facing strategist translating technical capability into ROI and risk terms.

SM

Production Manager

SP Meditec

Feb 2025 - May 2025 (3 months)

Directed full-facility production operations under FDA/ISO regulatory requirements during a critical build-out phase, owning schedule, budget, staffing, and quality outcomes. Built the KPI and reporting framework used to run the business and coordinated engineering, quality, supply chain, and procurement.

GE

Product Lead, Lifecycle Operations

Gerresheimer

Jan 2023 - Jan 2025 (2 years)

Led a 200% factory capacity expansion end to end, including capital planning, workforce scaling, logistics, and facility build. Owned the executive relationship for the company's largest customer account and reduced cost of non-quality by 22% year over year while growing customer deliverables by 10%.

UN

Nuclear Reactor Operator / Electronics Technician First Class (E-6)

U.S. Navy

Jan 2008 - Jan 2016 (8 years)

Qualified as a nuclear propulsion plant supervisor, holding authority over the operation and maintenance of a naval reactor plant. Built and certified the next generation of operators, running the training and qualification pipeline for a technical crew under real operational stakes.

Education

Degrees, certifications, and relevant coursework

Old Dominion University logoOU

Old Dominion University

Bachelor of Science, Mechatronics Engineering Technology

Pursuing a BS in Mechatronics Engineering Technology, combining mechanical, electrical, and computer engineering. Focus areas include robotics, control systems, automation, and embedded systems.

NC

Naval Nuclear Propulsion Command

Nuclear Engineering Technology

2008 - 2010

Completed Nuclear Engineering Technology training with the U.S. Navy.

Tech stack

Software and tools used professionally

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