Fully remote, US-based. Seeking implementation consultant, solutions, and customer success roles at software companies serving manufacturing, quality, and industrial operations — plus operations leadership and AI implementation opportunities. Available immediately, open to full-time and contract.
Josh Nichols
@joshnichols
Operations leader turned AI implementer: 18 years from Navy nuclear plants to FDA/ISO manufacturing, now shipping AI automation for operations teams.
What I'm looking for
Implementation specialist who speaks both plant floor and software. Eighteen years operating and improving regulated technical systems — from naval nuclear reactors to FDA and ISO medical device production — including hands-on delivery of automation and precision measurement systems at client sites. Now building AI-powered tools daily with modern LLM stacks: agents, n8n workflows, and data-quality tooling that clients rely on.
I run discovery calls, onboard clients onto new systems, and troubleshoot in the moment when something isn't working — the calm, ownership-minded person a skeptical operator will actually listen to. Founded an AI implementation consultancy (Echostate) and serve as Director of AI Solutions at Jet Black Solutions, leading AI strategy, governance, and deployment across concurrent client engagements.
Highlights: led a 200% factory capacity expansion, cut cost of non-quality 22% year over year while growing customer deliverables 10%, built an AI capability from zero, Certified Scrum Master, Navy nuclear propulsion plant supervisor (E-6). Fully remote, US-based.
Experience
Work history, roles, and key accomplishments
Founder & Principal
Echostate
May 2025 - Present (1 year 3 months)
Founded and run an AI implementation consultancy end to end, including strategy, methodology, delivery, and P&L. Built the firm's flagship AI Labor & Process Audit methodology and delivers web development, system integration, and AI automation projects for business clients.
Director of AI Solutions
Jet Black Solutions
Jan 2025 - Present (1 year 7 months)
Own AI strategy and technology roadmap end to end, serving as sole architect of the organization's AI capability built from zero. Set governance and risk policy for AI deployment, including access control and cost governance, and act as senior client-facing strategist translating technical capability into ROI and risk terms.
Production Manager
SP Meditec
Feb 2025 - May 2025 (3 months)
Directed full-facility production operations under FDA/ISO regulatory requirements during a critical build-out phase, owning schedule, budget, staffing, and quality outcomes. Built the KPI and reporting framework used to run the business and coordinated engineering, quality, supply chain, and procurement.
Product Lead, Lifecycle Operations
Gerresheimer
Jan 2023 - Jan 2025 (2 years)
Led a 200% factory capacity expansion end to end, including capital planning, workforce scaling, logistics, and facility build. Owned the executive relationship for the company's largest customer account and reduced cost of non-quality by 22% year over year while growing customer deliverables by 10%.
Project Manager
Osmose Utilities
Jan 2020 - Jan 2023 (3 years)
Owned end-to-end delivery of utility infrastructure projects, including scope, field execution, data quality, and client-facing contractual accountability. Implemented project tracking, reporting, and process improvement measures and kept stakeholders informed with clear reporting.
Implementation Engineer
IPA
Jan 2019 - Jan 2020 (1 year)
Led client-facing installation, commissioning, and training for industrial automation deployments, owning technical and relationship outcomes on-site.
Nuclear Reactor Operator / Electronics Technician First Class (E-6)
U.S. Navy
Jan 2008 - Jan 2016 (8 years)
Qualified as a nuclear propulsion plant supervisor, holding authority over the operation and maintenance of a naval reactor plant. Built and certified the next generation of operators, running the training and qualification pipeline for a technical crew under real operational stakes.
Education
Degrees, certifications, and relevant coursework
Old Dominion University
Bachelor of Science, Mechatronics Engineering Technology
Pursuing a BS in Mechatronics Engineering Technology, combining mechanical, electrical, and computer engineering. Focus areas include robotics, control systems, automation, and embedded systems.
Naval Nuclear Propulsion Command
Nuclear Engineering Technology
2008 - 2010
Completed Nuclear Engineering Technology training with the U.S. Navy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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