Open to opportunities

joshma williams

@joshmawilliams

Message

Product and Growth specialist driving data-backed product improvements and revenue growth.

India

Message

What I'm looking for

I seek a product or growth role where I can use data-driven insights, cross-functional leadership, and user research to improve product adoption and revenue while working in an iterative, collaborative environment.

I am a results-driven Product and Growth specialist with 7+ years of cross-functional experience across B2C/B2B, SaaS, and tech-enabled services. I focus on improving user experience, driving adoption, and enabling data-backed growth strategies.

At Sulekha I owned product lifecycle for multiple core categories, optimized high-volume user journeys, and used Power BI analytics to drive roadmap and GTM decisions that contributed to a 20% revenue increase. I also built an AI-powered Profile Agent that reduced profile-creation time by 60%–90%.

Previously, I led growth and product-aligned business development at Thyssenkrupp and Think and Learn, conducting market analysis, designing customer feedback programs, and delivering revenue growth (including achieving ₹1 crore+ in 12 months). I translate customer insights into prioritized features and scalable solutions.

I bring strong skills in user research, backlog grooming, sprint planning, and cross-functional collaboration, and I am passionate about turning customer feedback and data into measurable product impact.

Experience

Work history, roles, and key accomplishments

Current

Core Product & Business

Current

Sulekha

May 2024 - Present (1 year 8 months)

Owned product lifecycle for 4 core categories and supported 250+ service verticals, optimizing lead funnels on a platform with 300K+ daily visits to drive a 20% revenue increase and improve conversion KPIs.

Product Management Growth Strategy Power BI Funnel Optimization Lead Management AI Agent Development User Research

Business Development Manager

Thyssenkrupp Elevators

Nov 2022 - Dec 2023 (1 year 1 month)

Conducted market and competitive analysis and designed customer feedback programs that achieved a 91.2% satisfaction score while translating client pain points into prioritized product features and roadmap input.

Market Research Product Roadmap Stakeholder Management B2B Sales Competitive Analysis Client Onboarding

Business Development Manager

Think and Learn

Oct 2020 - Nov 2022 (2 years 1 month)

Executed B2C sales strategies across K-3 to K-12 segments, delivered product demos and drove ₹1 crore+ revenue in 12 months through territory expansion and data-driven initiatives.

B2C Sales Product Demonstrations Revenue Growth Customer Retention Product Market Fit Escalation Management Data Driven Sales Territory Management

Project Coordinator

Incien IT Solutions

Jun 2018 - Oct 2020 (2 years 4 months)

Applied agile methodologies to manage sprint planning and backlog grooming, co-developed user-centric features, and led product enablement and training to improve go-to-market execution.

Agile Sprint Planning Backlog Grooming Stakeholder Engagement Product Enablement User Research

Education

Degrees, certifications, and relevant coursework

Saveetha Engineering College

Bachelor of Engineering, Computer Science

Bachelor of Engineering in Computer Science completed at Saveetha Engineering College, focusing on core computer science principles and engineering coursework.