Open to opportunities

Josh Bass

@joshbass

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Dedicated dispatcher with extensive experience in emergency communication.

United States

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What I'm looking for

I seek a role that values strategic thinking and effective communication, offering opportunities for growth.

I am a dedicated professional with a strong background in emergency communication and logistics. Currently, I serve as a Dispatcher at Blount County Emergency Communication District, where I manage high-volume emergency and non-emergency calls, ensuring prompt and accurate responses to critical situations. My role requires exceptional communication skills and the ability to assess emergencies quickly, coordinating with first responders to optimize outcomes.

Previously, I worked as a Logistics Specialist II at Pilot Flying J, where I planned and executed the delivery of fuel loads, analyzing costs and inventory to maintain optimal operations. My experience as an Advanced EMT and EMT-IV has equipped me with the skills to provide life support services during medical emergencies, further enhancing my ability to remain calm and effective under pressure. I graduated Summa Cum Laude with a Bachelor of Science in Organizational Leadership, which has strengthened my strategic thinking and leadership abilities.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

Blount County Emergency Communication District

Jan 2023 - Present (2 years 5 months)

Managed high-volume emergency and non-emergency calls, ensuring prompt responses to critical situations. Assessed emergencies, dispatched appropriate personnel, and maintained communication with first responders. Documented call details for future reference.

Critical Thinking Documentation Interpersonal Skills

Logistics Specialist II

Pilot Flying J

Jan 2016 - Jan 2022 (6 years)

Planned and executed fuel deliveries, analyzed staffing and costs, and monitored inventory levels to prevent outages. Managed market pricing and dispatches to optimize cash flow and enhance margins.

Dispatch Planning Inventory Monitoring Strategic Planning Communication Skills Problem Solving

Advanced EMT

Priority Ambulance

Mar 2014 - Mar 2015 (1 year)

Provided life support services during medical emergencies, maintaining knowledge of treatment protocols and quality assurance procedures.

Patient Care Quality Assurance Communication Skills Crisis Management Team Collaboration

EMT-IV

Rural/Metro Ambulance

Jan 2010 - Mar 2014 (4 years 2 months)

Delivered life support services during emergencies, assessed patient conditions, and developed care plans. Created training documents and taught new EMTs.

Training Development Crisis Response Communication Skills Team Leadership Documentation

Education

Degrees, certifications, and relevant coursework

Bethel University

Bachelor of Science, Organizational Leadership

Grade: 3.95 GPA

Graduated Summa Cum Laude with a Bachelor of Science in Organizational Leadership. Completed coursework in Organizational Theory, Strategic Management, Consumer Behavior, and Systems Approach to Organizational Change.