josey rethwill
@joseyrethwill
Clinical informatics and EMR support specialist who trains staff, builds access workflows, and ensures compliance.
What I'm looking for
I’m a Clinical Informatics Systems Support Specialist focused on onboarding, training, and system support across EMR workflows. In my current role, I validate access for all new hires, on-board and train new hires on the EMR systems, and validate and train first and second year nursing students, while providing ongoing support to staff and learners.
I also bring a strong hands-on healthcare background from roles including Medical Assistant, OR scrub/scope technician, Front Desk Receptionist, Patient Services Representative, and Imaging services aide. That mix helps me connect patient-facing needs with accurate documentation and technical reliability—whether I’m managing access spreadsheets, designing and building clinical information systems, performing data analysis, or supporting security and compliance.
Experience
Work history, roles, and key accomplishments
Clinical Informatics Systems Support
CommonSpirit Health CHI Mercy Medical Center
Jun 2025 - Present (1 year 1 month)
Validate access for new hires and onboard/train staff on EMR systems. Manage access spreadsheets and support clinical information systems, technical support, data analysis, and security/compliance.
Direct Support Professional
KIDS Northwest LLC
Aug 2022 - Present (3 years 11 months)
Provide direct care to an assigned child with intellectual disabilities.
Medical Assistant
Umpqua Valley Internists
Jul 2023 - Jun 2025 (1 year 11 months)
Room patients, take vitals, and assist the doctor in procedures. Handle medications and refills, chart and file patient information, and send faxes including injections.
Medical Assistant / OR Scrub Tech
Oregon Surgery Center
Mar 2022 - Aug 2022 (5 months)
Admit patients and perform vitals including EKG. Start IV for fluids and sedation, perform Chem BG and HCG tests, and assist with scopes and instruments for procedures such as polypectomy, biopsy, colonoscopy, and upper endoscopy.
Medical Assistant
One Peak Medical
Oct 2021 - Mar 2022 (5 months)
Room patients, take vitals, assist in procedures, and provide injections. Prep charts, manage referrals and faxes, triage phone calls, prep patients for appointments, and order labs and imaging.
Medical Assistant
Advanced Skin Center
Apr 2019 - May 2020 (1 year 1 month)
Room patients and assist in procedures including biopsies and MOHS surgery. Dispense injections and medications, input and prepare charts, write progress notes, scribe, collect specimens, and maintain stocked rooms.
Front Desk Receptionist
Umpqua Orthopedics
Sep 2018 - May 2019 (8 months)
Check patients in and update charts and patient profiles in centricity EMR and PM. Handle paperwork and faxes, input and post payments, and balance accounts receivable batch daily.
Patient Services Representative
Asante Rogue Regional Medical Center
Oct 2017 - Jan 2018 (3 months)
Check patients in and collect information for patient registration, answer phones, and place appointment reminder calls. Room patients, communicate with physicians and nursing staff regarding patient information, and provide patients and families pre/post surgery care information.
Imaging Services Aide
Asante Rogue Regional Medical Center
Aug 2016 - Jan 2018 (1 year 5 months)
Register and check in patients for imaging and screen patient medical history. Set up and assist with MRI imaging, help nurses with general anesthesia patients when needed, enter patient information into computer systems, and prepare/clean rooms and equipment.
Education
Degrees, certifications, and relevant coursework
South Umpqua High School
General studies
Completed general studies coursework at South Umpqua High School.
Availability
Location
Authorized to work in
Job categories
Skills
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