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josey rethwill

@joseyrethwill

Clinical informatics and EMR support specialist who trains staff, builds access workflows, and ensures compliance.

United States
Message

What I'm looking for

I’m looking for a healthcare IT role where I can support EMR users, train new hires, manage access and security, and use data analysis to improve workflows and compliance.

I’m a Clinical Informatics Systems Support Specialist focused on onboarding, training, and system support across EMR workflows. In my current role, I validate access for all new hires, on-board and train new hires on the EMR systems, and validate and train first and second year nursing students, while providing ongoing support to staff and learners.

I also bring a strong hands-on healthcare background from roles including Medical Assistant, OR scrub/scope technician, Front Desk Receptionist, Patient Services Representative, and Imaging services aide. That mix helps me connect patient-facing needs with accurate documentation and technical reliability—whether I’m managing access spreadsheets, designing and building clinical information systems, performing data analysis, or supporting security and compliance.

Experience

Work history, roles, and key accomplishments

KL
Current

Direct Support Professional

KIDS Northwest LLC

Aug 2022 - Present (3 years 11 months)

Provide direct care to an assigned child with intellectual disabilities.

UI

Medical Assistant

Umpqua Valley Internists

Jul 2023 - Jun 2025 (1 year 11 months)

Room patients, take vitals, and assist the doctor in procedures. Handle medications and refills, chart and file patient information, and send faxes including injections.

AC

Patient Services Representative

Asante Rogue Regional Medical Center

Oct 2017 - Jan 2018 (3 months)

Check patients in and collect information for patient registration, answer phones, and place appointment reminder calls. Room patients, communicate with physicians and nursing staff regarding patient information, and provide patients and families pre/post surgery care information.

Education

Degrees, certifications, and relevant coursework

SS

South Umpqua High School

General studies

Completed general studies coursework at South Umpqua High School.

Tech stack

Software and tools used professionally

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