Laura Ann Johnson
@lauraannjohnson
Certified Clinical Medical Assistant (CCMA) with 10+ years improving patient care through communication and clinical support.
What I'm looking for
I’m a P S Certified Clinical MedicalAssistant (CCMA) with over 10 years of experience in diverse medical environments. I enhance patient care by combining exceptional communication with strong problem-solving and professional, compassionate support.
In my current role as a Certified Clinical MedicalAssistant, I collect and document patient medical information, manage medical records, and ensure confidentiality in compliance with HIPAA regulations. I call and fax pharmacies for prescriptions and refills, educate patients on procedures and medications, and recognize potential emergencies to notify the right personnel and initiate necessary protocols.
Across prior positions, I’ve handled patient intake and medical history documentation, administered immunizations, and collected lab specimens for testing. I’ve also coordinated scheduling and follow-up appointments, maintained accurate electronic health records using EHR systems, and improved workflows through front office support and streamlined operations.
I bring a continuous learning mindset and a dedication to efficient, patient-centered care—supported by an Associate of Science in Human Services Specialist and a Bachelor of Science in Organizational Management. I’m looking for a challenging role that leverages my hands-on clinical and operational experience, with opportunities for travel.
Experience
Work history, roles, and key accomplishments
Certified Clinical Medical Assistant
Erlanger Medical Center
Jul 2025 - Present (9 months)
Collected and documented patient vitals and medical information, provided patient education on procedures and medications, and assisted physicians with care through accurate documentation. Coordinated prescription refills with pharmacies, escalated potential emergencies, and maintained HIPAA-compliant electronic medical records.
Certified Clinical Medical Assistant
Mountain Bend Medical
Jan 2021 - Jun 2025 (4 years 5 months)
Completed patient intake and medical history documentation, administered immunizations, and collected lab specimens for testing. Managed scheduling and follow-ups, educated patients on treatment plans and medications, and maintained accurate EHR records while improving supply inventory management.
Certified Clinical Medical Assistant
UT Erlanger Dermatology
Jul 2016 - Jan 2021 (4 years 6 months)
Assisted physicians with patient examinations and procedures, coordinated appointments to reduce wait times, and educated patients on treatment plans, medications, and preventive care. Maintained HIPAA-compliant medical records, supported electronic health record workflows, managed exam room readiness, and monitored medical supply inventory.
Education
Degrees, certifications, and relevant coursework
Academy of Allied Health Careers
Certified Clinical Medical Assistant (CCMA), Clinical Medical Assisting
2015 -
Completed Certified Clinical Medical Assistant training at Academy of Allied Health Careers in January 2015.
Covenant College
Bachelor of Science, Organizational Management
Earned a Bachelor of Science in Organizational Management from Covenant College.
Chattanooga State Community College
Associate of Science, Human Services Specialist
Earned an Associate of Science with a Human Services Specialist focus from Chattanooga State Community College.
Availability
Location
Authorized to work in
Job categories
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