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Jose Valencia

@josevalencia

Senior Product Owner at Baufest Perú, using AI-assisted prototyping and Jira incident management to reduce support backlog to single-digit monthly levels.

Peru

Message

At Baufest Perú, I define and prioritize the product backlog, shape improvement roadmaps, and use generative AI to support functional documentation and early-stage prototyping. I also manage post-launch stabilization in Jira, contributing to a reduction in the support backlog from over 100 tickets to single-digit monthly levels.

Earlier at Baufest Perú, I defined requirements and designed process flows and user stories, helping reduce development time by 25%. At Indra Perú, I developed enterprise applications, analyzed data with SQL, and built RESTful APIs; as a freelance consultant, I design process improvements and task automation.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Owner

Current

Baufest

Jun 2021 - Present (5 years 4 months)

Senior Product Owner at Baufest Peru. Prioritize backlogs, define user stories and acceptance criteria, and align business, development, and QA teams to deliver user value. Coordinate integrations and post-launch stabilization. Helped reduce a support backlog from 100+ tickets to single-digit monthly levels. Use AI to streamline documentation and prototyping.

Product Ownership User Stories Acceptance Criteria Generative AI Jira Stakeholder Management Backlog Management Prioritization Requirements Analysis Product Discovery Product Roadmapping Scrum Agile Methodologies API Integration Business Process Improvement Prompt Engineering Confluence SQL

Current

Freelance Consultant

Current

Freelance

Feb 2019 - Present (7 years 8 months)

Designed operational improvement strategies, optimized workflows, and coordinated with stakeholders to implement process improvements. Achieved 20% cost reduction, 15% customer satisfaction improvement, and 95% adoption rate.

Process Improvement Workflow Optimization Automation Stakeholder Coordination Operational Strategy

Senior Business Analyst

Baufest Perú

Sep 2020 - Jun 2021 (9 months)

Defined functional requirements, prepared specifications, designed process flows and user stories, and supported prioritization. Achieved 95% on-time delivery rate and reduced project risks by 25%.

Requirements Analysis Process Flow User Stories Prioritization Communication Skills Agile Continuous Delivery

Senior Analyst

Indra Perú

May 2019 - Aug 2020 (1 year 3 months)

Designed and implemented software solutions, analyzed data using SQL, built RESTful APIs, and optimized procedures. Improved system efficiency by 20% and customer satisfaction by 15%.

Software Development SQL Stored Procedures REST APIs System Integration Process Optimization