At Indra Company, I worked on BCP and Telefónica projects, translating business needs into functional requirements, user stories, and acceptance criteria for development teams.
I mapped AS IS / TO BE processes in Bizagi, analyzed data quality and integrations, and supported UAT from test-case design through sign-off. At BCP, I coordinated with technical and control teams to close 66% of Treasury audit observations.
I also managed backlogs and sprint activities using Jira and Confluence. On the Digital Transformation Program Board, sprint objective completion reached 85%, and functional automation adjustments reduced processing times and rework.
At Universidad Peruana de Ciencias Aplicadas (UPC), I design technical learning content and support users with digital tools and workflows. Earlier, at Banco Interamericano de Finanzas (BanBif), I worked in access management and information security, and improved reporting processes that increased Self-Service Platform usage by 45%.
