Jose Serapio
@joseserapio
Cybersecurity leader driving security transformation and measurable risk reduction.
United StatesWhat I'm looking for
I am a cybersecurity and technology leader with 20 years in technology, including over a decade in information/cybersecurity and seven years in leadership roles. I have built and matured security programs for Fortune 500 companies and startups, aligning security strategy with business objectives.
At Mattel I led enterprise security programs, drove roadmap execution, implemented a Digital Asset Protection program, modernized digital forensics, and improved event logging and ITDR capabilities—delivering measurable improvements in visibility, compliance, and incident readiness.
I mentor and grow teams, collaborate cross-functionally with IT, Legal, and Compliance, and focus on operational excellence, innovation, and pragmatic security engineering to reduce organizational risk while enabling business outcomes.
Experience
Work history, roles, and key accomplishments
Senior Manager, Cybersecurity
Mattel, Inc.
Jul 2021 - Present (4 years 8 months)
Provided strategic leadership of enterprise security programs, implemented Digital Asset Protection and ITDR initiatives, and modernized logging and digital forensics to measurably improve detection, response, and compliance across the organization.
Cybersecurity Engineer
Mattel, Inc.
Jul 2019 - Jul 2021 (2 years)
Improved NIST CSF maturity, led proof-of-value evaluations for next-gen security tools, and re-engineered security metrics reporting to enable data-driven decisions and increase organizational accountability.
Senior Systems Administrator
ChowNow, Inc.
May 2017 - Jul 2019 (2 years 2 months)
Directed IT operations and team reorganization during rapid growth, implemented Jamf Pro for enterprise device management, and introduced ITIL-aligned processes and centralized ticketing to improve scalability and efficiency.
Led Mac platform engineering to scale deployment from 150 to 1,300+ devices, implemented enterprise patching and vulnerability management, and championed NIST/CIS hardening to strengthen endpoint security and audit readiness.
Solutions Engineer
Milestone Technologies, Inc.
Jun 2010 - Feb 2014 (3 years 8 months)
Designed and deployed Cisco/Aruba network solutions, built test labs for validating technologies, and led IT projects and budget planning to improve reliability and service delivery for enterprise clients.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Cybersecurity and Information Assurance
Pursuing a Bachelor of Science in Cybersecurity and Information Assurance and an MBA in IT Management; degrees are listed as work-in-progress.
Western Governors University
Master of Business Administration, IT Management
Pursuing a Master of Business Administration with a focus on IT Management; degree is listed as work-in-progress.
ITT Technical Institute
Associate of Applied Science, Computer & Electronic Engineering Technology
Earned an Associate of Applied Science in Computer & Electronic Engineering Technology.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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