Jose Portes Betances
@joseportesbetances
I deliver English-Spanish interpretation, recruitment operations, and WordPress website support.
Dominican RepublicWhat I'm looking for
I've interpreted more than 500 English-Spanish OPI/VRI sessions, maintaining HIPAA compliance and achieving a 95% client satisfaction rate across medical, financial, and legal encounters.
At CCD Contact Center, I managed end-to-end recruitment and selection, from pre-screening and interviews to reference verification and candidate follow-up. I reduced recruitment time by 25% through streamlined processes.
Previously, I supported Periódico Hoy's corporate WordPress website, improving performance, content updates, and user experience. I'm also pursuing a Bachelor's degree in Software Engineering and have training in QA, Agile methodologies, manual testing, and bug reporting.
Experience
Work history, roles, and key accomplishments
Freelance Interpreter
Remote
Dec 2022 - Present (3 years 8 months)
Facilitated accurate, culturally sensitive communication between English and Spanish-speaking parties in high-stakes sectors, maintaining HIPAA compliance and confidentiality standards.
Education
Degrees, certifications, and relevant coursework
Universidad APEC
Bachelor's Degree, Software Engineering
Pursuing a Bachelor's Degree in Software Engineering, expected to graduate in December 2026.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
Skills
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