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Joseph Perkins

@josephperkins

I lead multi-site operations, budgets, safety, and high-performing frontline teams.

United States
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What I'm looking for

I'm looking for an operations leadership role where I can lead frontline teams, improve service delivery, manage budgets and safety standards, develop employees, and drive measurable operational performance.

At AAA Club Alliance, I support roadside fleet operations by leading drivers, dispatch, and administrative staff while managing service performance, safety, customer concerns, budgets, and fleet maintenance.

I’ve managed operations across more than 20 apartment communities at Valet Living, leading 15–45+ Service Valets and managing labor budgets up to $150k. I recruit, coach, schedule, inspect operations, and build action plans that improve service and safety.

My leadership also includes general management and dining services roles with Wingstop, Five Guys, Healthcare Services Group, and Foundations Medical Adult Day Care. I’ve owned profit and loss responsibilities, inventory, cash controls, staffing, food safety, and customer experience while leading teams of up to 50 hourly employees.

In addition, I managed 350 nursing timesheets per pay period at Spring Grove Hospital Center, auditing payroll records in Workday and resolving timesheet inquiries within 24 hours. I bring hands-on operational leadership, financial discipline, and a consistent focus on service, compliance, and team development.

Experience

Work history, roles, and key accomplishments

SC

Fiscal Accounts Technician I

Spring Grove Hospital Center

Mar 2024 - Nov 2024 (8 months)

Processed and audited nursing employee timesheets in Workday, ensuring accuracy and compliance with payroll regulations. Resolved timesheet inquiries and collaborated with payroll to meet deadlines.

Education

Degrees, certifications, and relevant coursework

Community College of Baltimore County logoCC

Community College of Baltimore County

Associate, Business Management

2022 -

Pursuing an Associate in Business Management with an expected completion in June 2027.

SS

Serve Sade

Serve Sade Certification, Food Safety

2022 -

Certification in Serve Sade, valid from September 2022 to September 2027.

SS

Southern High School

High School Diploma, General Studies

Completed high school education and earned a diploma.

Tech stack

Software and tools used professionally

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