Joseph Nash

As a Staff Software Engineer at ServiceNow, I have spearheaded healthcare interoperability solutions that deliver scalable platforms for clinical and administrative workflows, supporting over 100,000 users across hospital networks. My expertise in architecting cloud-native solutions has ensured high availability for healthcare workflows, while optimizing resource management to reduce infrastructure costs by 15%.

Throughout my career, I have streamlined clinical workflows, improving operational efficiency by 20% and patient satisfaction by 18%. I have developed AI-powered solutions for predictive patient routing and care coordination, which have optimized emergency triage and increased care team efficiency by 20%. My commitment to enhancing DevOps practices has led to automated CI/CD pipelines that reduce release cycles by 40%, ensuring system reliability across projects.

With a strong foundation in full-stack development from my previous role at NetSuite, I have built cloud-based business applications that serve over 20,000 customers worldwide. My collaborative approach in Agile environments has consistently improved project delivery timelines and fostered mentorship among junior engineers, contributing to a culture of continuous improvement and innovation.