Joseph Mendez
@josephmendez
Passionate fitness professional with a strong customer service background.
What I'm looking for
I am a newly qualified fitness professional with a Level 2 Gym Instructing qualification and a robust background in customer service. My experience spans multiple gyms and front-of-house environments, where I have consistently demonstrated a positive and service-focused attitude. I am adept at creating welcoming environments, teaching group exercise classes, and supporting member engagement, all while maintaining high standards of cleanliness and organization.
Currently, I work as a Level 2 Gym Instructor at Jubilee Hall Gym, where I deliver group classes and support gym floor operations. My previous role at Fitness First allowed me to enhance my skills in customer service and basic fitness programming. I take pride in my ability to engage members and contribute to a strong workplace culture, driven by my commitment to health and wellbeing advocacy.
Experience
Work history, roles, and key accomplishments
Level 2 Gym Instructor
Jubilee Hall Gym
Jun 2024 - Present (1 year 1 month)
Delivered group classes and supported gym floor operations. Actively involved in member engagement and reception duties, including greeting customers and selling memberships.
Level 2 Gym Instructor
Fitness First
May 2023 - Jul 2023 (2 months)
Provided gym floor support and customer service as part of the fitness team. Assisted with basic fitness programming and ensured member satisfaction.
Freelance Team Member
Youngs Agency
Apr 2023 - Apr 2023 (0 months)
Worked as a freelance team member, gaining experience in various operational roles. Supported diverse projects and contributed to team objectives.
Front of House Staff
Victoria Palace Theatre
Oct 2022 - Feb 2023 (4 months)
Managed front-of-house operations, ensuring a smooth experience for patrons. Provided excellent customer service and assisted with various theatre duties.
Bar Staff
JD Wetherspoon PLC
Jan 2020 - Aug 2022 (2 years 7 months)
Served customers in a fast-paced bar environment, managing orders and payments. Maintained cleanliness and ensured customer satisfaction.
FOH & Bar Team
Dotdotdot
Apr 2019 - Jan 2020 (9 months)
Handled front-of-house and bar duties, providing service to guests. Assisted with event setup and ensured a positive customer experience.
Sales Advisor
Primark
Oct 2017 - Jun 2018 (8 months)
Assisted customers with their shopping needs and managed sales transactions. Maintained store appearance and organised merchandise.
Education
Degrees, certifications, and relevant coursework
Unknown
Level 2 Certificate, Gym Instructing
Completed a Level 2 Certificate in Gym Instructing, gaining foundational knowledge and practical skills necessary for gym instruction. This qualification prepared me for roles involving fitness guidance and member support.
Italia Conti
Diploma of Higher Education, Musical Theatre
Undertook a Diploma of Higher Education in Musical Theatre, focusing on performance techniques and theoretical aspects of musical theatre. Developed strong discipline, teamwork, and presentation skills through rigorous training.
BRIT School
Diploma, Performing Arts
Completed a Diploma in Performing Arts, acquiring a broad understanding of various performing arts disciplines. This program enhanced my creative expression and collaborative abilities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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