Joseph Lemus
@josephlemus
Bilingual construction and customer-support specialist skilled in hands-on trades and remote support.
What I'm looking for
I am a bilingual (English/Spanish) trades and customer-support professional with hands-on experience across construction, installation, and remote support roles. I combine practical skills — HVAC duct work, drywall, flooring, and basic electrical tasks — with reliable communication and teamwork.
My work history includes lead and technician roles where I supervised teams, performed quality control, and executed installation and repair tasks on schedule. I have operated heavy equipment (skid steer), hold forklift certification, and have performed detailed finish work from flooring to vehicle detailing.
I also bring remote support experience (live chat, phone, email), comfort using Excel and basic web design tools, and a strong customer-service orientation developed in sales and pharmacy settings. I am dependable, safety-minded, and adaptable to both field and remote environments.
I seek roles where I can apply my bilingual communication, construction trade skills, and customer-facing experience to support operations, training, or field service teams while continuing to grow technically.
Experience
Work history, roles, and key accomplishments
Bilingual Team Lead
Accurate Personnel
Oct 2024 - Present (11 months)
Supervised Spanish-speaking warehouse team, overseeing packaging, labeling, and palletizing to meet fulfillment goals while reducing errors and improving turnaround time.
Quality Control / Car Detail
ER Autocare
Aug 2024 - Oct 2024 (2 months)
Inspected and detailed vehicles to showroom standards, applying protective coatings and correcting imperfections to ensure consistent delivery quality and customer satisfaction.
Punch Technician
5812 Investment Group LLC
Jan 2024 - Aug 2024 (7 months)
Performed finish carpentry and light mechanical work including cabinet installation, drywall repair, faucet and electrical switch replacement, and appliance installs, ensuring functional handover.
Skid Steer Operator
360 Industrial Services
Dec 2022 - Oct 2023 (10 months)
Operated skid steer to transport and position materials on solar installation sites, assisted site prep and material staging while following safety protocols and equipment checks.
Certified Forklift Operator
ODW Logistics, Inc
Jun 2022 - Nov 2022 (5 months)
Oriented and secured large and irregular freight to maximize trailer space, strapping loads per DOT regulations and handling heavy equipment including engines and transmissions.
Sales Representative
TruGreen
Jan 2022 - Apr 2022 (3 months)
Conducted direct customer outreach and consultations for lawn care services, generating leads through cold calling and door-to-door sales while explaining pricing and contracts.
Installer / Technician
FEDCO
Jan 2020 - Dec 2021 (1 year 11 months)
Installed carpet, LVP, and vinyl sheet flooring and performed minor duct and ventilation repairs, using power tools to meet project deadlines with attention to accuracy and cleanliness.
Pharmacy Technician
Pharmscript
Jan 2019 - Dec 2020 (1 year 11 months)
Prepared and filled prescriptions accurately using pharmacy software, managed patient profiles and insurance billing while maintaining confidentiality and regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Hilliard Darby High School
High School Diploma, High School
2018 - 2019
Completed coursework at Hilliard Darby High School from August 2018 to May 2019.
Hilliard Davidson High School
High School Studies, High School
2015 - 2018
Attended Hilliard Davidson High School from August 2015 to May 2018.
Availability
Location
Authorized to work in
Job categories
Skills
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