Joseph John
@josephjohn1
Creative IT and design professional blending IT support with branding and content creation.
NigeriaWhat I'm looking for
I am a creative and tech-savvy professional with over 4 years' experience combining IT support, graphic design, video editing, and social media management to deliver user-focused solutions and compelling visuals.
At The Stalwart Group I coordinated office operations, resolved high-priority IT incidents, developed IT policies, and produced design and video assets that improved engagement and system uptime.
I excel at troubleshooting hardware and network issues, mentoring junior technicians, and creating on-brand content that drives audience growth and operational efficiency.
Experience
Work history, roles, and key accomplishments
IT Support Staff
The Stalwart Group
Feb 2021 - Present (4 years 8 months)
Coordinated daily office operations and IT support, implementing policies and resolving high-priority incidents that improved system uptime by 30% and reduced downtime by 20%; designed marketing assets that increased audience engagement by 35%.
Special Security
Cougar Security
Jul 2020 - Jan 2021 (6 months)
Supported operational coordination and compliance with site protocols, ensuring timely communication between teams and maintaining secure site operations.
Education
Degrees, certifications, and relevant coursework
FBFederal Polytechnic Bauchi
Diploma, Computer Science
Completed a Diploma in Computer Science with coursework focused on computing fundamentals and practical IT skills.
Wisdom International School
SSCE, General Secondary Education
Completed Senior Secondary Certificate Examination (SSCE) studies providing foundational academic preparation for tertiary education.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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