Josephine Nyombi
@josephinenyombi
Customer service and sales coordinator with strong organizational skills.
What I'm looking for
I am a dedicated customer service and sales coordinator with a strong background in economics and sociology. With a Bachelor of Arts degree from the University of Dodoma, I have honed my skills in managing customer queries, issuing invoices, and preparing sales reports. My experience at Imports International (T) Ltd has equipped me with the ability to handle social media interactions and keep customers informed about product updates, ensuring a high level of customer satisfaction.
Prior to my current role, I served as an administrator and payroll accountant at Terra Cashew Processing Tanzania Limited, where I maintained staff records, managed payroll, and supervised sales operations. My practical training at the Tanzania Revenue Authority further solidified my understanding of compliance and tax regulations. I am passionate about leveraging my skills in customer service and sales to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service and Sales Coordinator
Imports International (T) Ltd
Oct 2020 - Present (4 years 8 months)
Responsible for handling customer queries and complaints, issuing invoices, updating customers on product changes, managing social media pages, and preparing sales reports.
Administrator, Payroll Accountant and Sales Coordinator
Terra Cashew Processing Tanzania Limited
Jul 2018 - Feb 2020 (1 year 7 months)
Managed staff records, payroll, customer queries, and organized events while supervising the sale of cashew products and preparing various reports.
Practical Field Trainee
Tanzania Revenue Authority
Sep 2017 - Oct 2017 (1 month)
Conducted physical verification of vehicles and cargo, cross-checked cargo manifests, provided tax education, and prepared reports.
Education
Degrees, certifications, and relevant coursework
The University of Dodoma
Bachelor of Arts, Economics and Sociology
2015 - 2018
Studied the principles of economics and sociology, focusing on the relationship between economic systems and social structures.
Mpanda Girls’ Secondary School
Certificate of Advance Secondary Education, General Studies
2013 - 2015
Completed advanced secondary education with a focus on preparing for higher education and developing critical thinking skills.
Fabcast High School
Certificate of Secondary Education, General Studies
2009 - 2012
Achieved secondary education, laying the foundation for further studies and personal development.
Availability
Location
Authorized to work in
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