Josephine Isaacs

I'm currently supporting the COO, CFO, and senior leadership team at NALA, running operating cadence across a 136-person fintech and leading London office culture and operations for a 32-person hub.

I turn priorities into action through directorate meetings, dashboards, decision logs, cross-functional coordination, and practical systems. At NALA, I've increased in-office participation by 50%, negotiated a £75k annual rent saving, saved around £1,500 annually through digital access cards, and rebuilt 1,000+ pages of Notion documentation across seven departments.

Previously, at Alder Investment, I coordinated global board meetings, supported trust and estate administration, reduced senior leadership administration by 30%, and cut document retrieval time by 50% through a SharePoint filing system.

Across Launcelot Investments and Phoenix Community Housing, I've managed complex private-office operations, high-profile events, executive governance, transformation support, travel, household teams, and crisis logistics. I bring calm execution, strong judgement, and relentless follow-through to fast-paced environments.