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Joseph Harrison

@josephharrison

I lead strategic communications and brand narratives to move markets, mobilize stakeholders, and protect reputations.

United States
Message

What I'm looking for

I’m looking to lead strategic communications that build category-defining brand narratives—especially in high-stakes growth and crisis moments. I want to partner across global teams, translate technical complexity into clear stories, and protect reputation under pressure.

I’m a communications executive with 16 years of experience building narratives that move markets, mobilize stakeholders, and protect organizational reputation under pressure. I specialize in translating complex, technical information into compelling stories for diverse audiences—from C-suite executives and policymakers to investors and global media.

At Cisco Crisis Response, I built the program’s global brand narrative and strategic alliance portfolio from the ground up. I architected a multi-channel communications strategy—executive briefings, Eloqua newsletters, Esri ArcGIS Story Maps, blog posts, situation reports, and Sprinklr-managed social—establishing a consistent, credible voice for a complex technology-for-good program.

I’ve served as a strategic communications advisor to leadership, developing messaging frameworks for major launches, partnership announcements, and high-profile humanitarian activations including Cisco Live and the NetHope Summit. I also forged and managed formal strategic partnerships with the UN World Food Programme’s Emergency Telecommunications Cluster and UNHCR’s Refugee Emergency Telecommunications Sector.

My crisis and operations background strengthens how I lead under austere field conditions: I’ve managed crisis communications during active disaster deployments across multiple continents and produced multimedia content (virtual field tours, executive video series, and interactive mapping narratives) that made deep technical capabilities accessible to non-technical stakeholders. I’m “ready to build EnerVenue’s category-defining voice during its most critical growth phase,” using brand narrative, market education, and global stakeholder engagement to scale impact.

Experience

Work history, roles, and key accomplishments

Cisco Crisis Response logoCR
Current

Global Communications Lead

Jan 2021 - Present (5 years 3 months)

Built CCR’s global brand narrative and communications strategy from the ground up, creating consistent executive and multi-channel messaging for a global technology-for-good program. Led crisis communications and strategic partnerships with UN WFP Emergency Telecommunications Cluster and UNHCR Refugee Emergency Telecommunications Sector, including multimedia storytelling and management of a 700+ e

Cisco Tactical Operations logoCO

Operations Manager (TacOps)

Jan 2019 - Jan 2021 (2 years)

Managed mission readiness for Cisco emergency communications assets (including NERV, mobile satellite units, and portable kits) deployed to disaster zones worldwide. Optimized international shipping, logistics, and deployment protocols and led the Solutions Consulting program and DIRT volunteer incident response operations precursor.

Direct Relief logoDR

Program Manager (EMEA)

Direct Relief

Jan 2012 - Jan 2019 (7 years)

Managed 300+ nonprofit healthcare partners across 36 countries, overseeing $280M+ in pharmaceutical and medical supply donations and $16.4M in cash grants. Led high-visibility crisis logistics and stakeholder communications for Typhoon Haiyan (297 tons delivered) and the 2015 Nepal earthquake in coordination with WHO, WFP, and multinational NGOs.

Direct Relief logoDR

Program Operations Manager

Direct Relief

Jan 2010 - Jan 2012 (2 years)

Launched the Direct Relief Network online ordering platform for humanitarian healthcare providers, supporting technical communications and stakeholder engagement for a diverse international user base. Implemented and refined SAP ERP (CRM and BI reporting) and developed internal communications and training that drove adoption across global teams.

Education

Degrees, certifications, and relevant coursework

University of California, Santa Barbara logoUB

University of California, Santa Barbara

Bachelor of Arts, Communication

Earned a Bachelor of Arts in Communication with a special focus on professional technical writing.

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