Jose Marquez
@josemarquez
Dedicated Spanish interpreter with a passion for customer service.
What I'm looking for
I am a dedicated and enthusiastic Spanish interpreter with over 5 years of experience in providing high-quality customer service. My journey has been marked by a commitment to greeting customers in a courteous and professional manner, ensuring that their needs and concerns are addressed with empathy and understanding. I pride myself on my ability to build rapport with clients, which I believe is essential in delivering exceptional service.
Throughout my career, I have honed my skills in active listening and effective communication, allowing me to accurately interpret and convey information across various fields, including medical, insurance, and government agencies. My training in interpreting techniques has equipped me with the tools necessary to ensure accuracy and clarity in every assignment. I am always striving to improve my skills through self-training and continuous learning.
Experience
Work history, roles, and key accomplishments
Spanish Interpreter
Globo
Jan 2022 - Present (3 years 5 months)
Currently provides remote Spanish interpretation services, leveraging over five years of experience to deliver accurate and reliable communication. Focuses on active listening and continuous self-training to enhance interpretation quality across various domains.
Spanish Interpreter
Globo
Jan 2022 - Present (3 years 5 months)
Currently providing Spanish interpretation services remotely for Globo. Applying extensive experience in medical, insurance, and government agency interpretation. Committed to delivering accurate and high-quality linguistic support.
Spanish Interpreter
Voyce
Jan 2020 - Present (5 years 5 months)
Served as a Spanish interpreter for Voyce, handling diverse interpretation assignments. Maintained a high quality of customer service while facilitating communication. Utilized online resources and multi-tasking abilities effectively.
Spanish Interpreter
Voyce
Jan 2020 - Present (5 years 5 months)
Engaged in remote Spanish interpretation, consistently providing high-quality service by actively listening and building rapport with customers. Applied knowledge of relevant terminology and effective vocal methods to ensure precise communication.
Spanish Interpreter
ULG
Jan 2018 - Present (7 years 5 months)
Delivered professional Spanish interpretation services, demonstrating expertise in diverse fields including medical, insurance, and customer service. Applied effective note-taking and mental transposition techniques to maintain accuracy and fidelity in interpretations.
Spanish Interpreter
ULG
Jan 2018 - Present (7 years 5 months)
Delivered professional Spanish interpretation services remotely for ULG. Applied knowledge of subject areas and relevant terminology to facilitate clear communication. Ensured accuracy by mentally transposing and verbalizing into the target language.
Spanish Interpreter
Transcall
Jan 2015 - Present (10 years 5 months)
Provided high-quality Spanish interpretation services remotely, ensuring accurate and empathetic communication between parties. Utilized strong active listening and memory retention skills to facilitate clear understanding across various subject areas.
Spanish Interpreter
Transcall
Jan 2015 - Present (10 years 5 months)
Provided high-quality Spanish interpretation services for Transcall. Utilized active listening and note-taking skills to ensure accurate information delivery. Handled interpretation assignments across various fields.
Customer Service
Cornell University
Jan 2012 - Present (13 years 5 months)
Provided high-quality customer service, greeting customers courteously and addressing their needs and concerns with empathy. Utilized online resources and multi-tasking abilities to efficiently resolve inquiries and offer personalized service.
Customer Service
Cornell University
Jan 2012 - Present (13 years 5 months)
Provided high-quality customer service at Cornell University, greeting customers courteously and professionally. Listened attentively to customer needs and concerns, demonstrating empathy to build rapport. Utilized strong communication skills to resolve inquiries effectively.
Education
Degrees, certifications, and relevant coursework
Tc3 college
Associate's Degree, General Studies
Attended TC3 College, focusing on foundational studies relevant to professional development. Developed skills in various academic areas to support career growth.
Mlk high school
Certification, Customer Service
Completed the Customer Service Representative Certification (CSRC) program. Gained expertise in customer service principles and practices.
Tc3 college
Unknown, Unknown
Attended TC3 College. Specific field of study and degree obtained are not provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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