JM
Open to opportunities

Jose Marquez

@josemarquez

Dedicated Spanish interpreter with a passion for customer service.

Zimbabwe
Message

What I'm looking for

I am looking for a role that values customer interaction and offers opportunities for professional growth.

I am a dedicated and enthusiastic Spanish interpreter with over 5 years of experience in providing high-quality customer service. My journey has been marked by a commitment to greeting customers in a courteous and professional manner, ensuring that their needs and concerns are addressed with empathy and understanding. I pride myself on my ability to build rapport with clients, which I believe is essential in delivering exceptional service.

Throughout my career, I have honed my skills in active listening and effective communication, allowing me to accurately interpret and convey information across various fields, including medical, insurance, and government agencies. My training in interpreting techniques has equipped me with the tools necessary to ensure accuracy and clarity in every assignment. I am always striving to improve my skills through self-training and continuous learning.

Experience

Work history, roles, and key accomplishments

GL

Spanish Interpreter

Globo

Jan 2022 - Present (3 years 5 months)

Currently provides remote Spanish interpretation services, leveraging over five years of experience to deliver accurate and reliable communication. Focuses on active listening and continuous self-training to enhance interpretation quality across various domains.

GL

Spanish Interpreter

Globo

Jan 2022 - Present (3 years 5 months)

Currently providing Spanish interpretation services remotely for Globo. Applying extensive experience in medical, insurance, and government agency interpretation. Committed to delivering accurate and high-quality linguistic support.

VO

Spanish Interpreter

Voyce

Jan 2020 - Present (5 years 5 months)

Served as a Spanish interpreter for Voyce, handling diverse interpretation assignments. Maintained a high quality of customer service while facilitating communication. Utilized online resources and multi-tasking abilities effectively.

VO

Spanish Interpreter

Voyce

Jan 2020 - Present (5 years 5 months)

Engaged in remote Spanish interpretation, consistently providing high-quality service by actively listening and building rapport with customers. Applied knowledge of relevant terminology and effective vocal methods to ensure precise communication.

UL

Spanish Interpreter

ULG

Jan 2018 - Present (7 years 5 months)

Delivered professional Spanish interpretation services, demonstrating expertise in diverse fields including medical, insurance, and customer service. Applied effective note-taking and mental transposition techniques to maintain accuracy and fidelity in interpretations.

UL

Spanish Interpreter

ULG

Jan 2018 - Present (7 years 5 months)

Delivered professional Spanish interpretation services remotely for ULG. Applied knowledge of subject areas and relevant terminology to facilitate clear communication. Ensured accuracy by mentally transposing and verbalizing into the target language.

TR

Spanish Interpreter

Transcall

Jan 2015 - Present (10 years 5 months)

Provided high-quality Spanish interpretation services remotely, ensuring accurate and empathetic communication between parties. Utilized strong active listening and memory retention skills to facilitate clear understanding across various subject areas.

TR

Spanish Interpreter

Transcall

Jan 2015 - Present (10 years 5 months)

Provided high-quality Spanish interpretation services for Transcall. Utilized active listening and note-taking skills to ensure accurate information delivery. Handled interpretation assignments across various fields.

CU

Customer Service

Cornell University

Jan 2012 - Present (13 years 5 months)

Provided high-quality customer service, greeting customers courteously and addressing their needs and concerns with empathy. Utilized online resources and multi-tasking abilities to efficiently resolve inquiries and offer personalized service.

Education

Degrees, certifications, and relevant coursework

TC

Tc3 college

Associate's Degree, General Studies

Attended TC3 College, focusing on foundational studies relevant to professional development. Developed skills in various academic areas to support career growth.

MS

Mlk high school

Certification, Customer Service

Completed the Customer Service Representative Certification (CSRC) program. Gained expertise in customer service principles and practices.

TC

Tc3 college

Unknown, Unknown

Attended TC3 College. Specific field of study and degree obtained are not provided.

Tech stack

Software and tools used professionally

Interested in hiring Jose ?

You can contact Jose and 90k+ other talented remote workers on Himalayas.

Message Jose

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Jose Marquez - Spanish Interpreter - Globo | Himalayas