Jose Diogo

I’m an IT technician with 3 years of experience in the field, combining practical hardware, software, and network troubleshooting with strong helpdesk support. I focus on resolving issues efficiently while maintaining accuracy, attention to detail, and clear communication.

Alongside my IT work, I’ve built customer-facing experience as a Customer Service Agent with 2 years in a call center environment. I bring teamwork, responsibility, and the ability to work under pressure to ensure consistent, quality service.

I’m also experienced in English to Portuguese translation for 2 years and hospitality/customer support for 1 year, which strengthened my empathy and adaptability. I’m seeking a new job opportunity where I can apply my technical proficiency and interpersonal skills to deliver dependable results.