Jose Antonio Cabeza Jimenez
@joseantoniocabezajim
I deliver B2B SaaS implementations that turn client needs into workable solutions.
ChileWhat I'm looking for
At BPO Advisors, I lead end-to-end implementation and customization of IDOK, a B2B document management and electronic-signature platform. I guide corporate clients through discovery, solution design, functional specifications, UAT, rollout, training, and adoption follow-up.
I translate business requirements into realistic backlog items for development teams, administer Jira workflows, and use Power BI to monitor usage. Previously, at Pasajebus, I led operations digital transformation and helped roll out a ticket-management system that expanded sales channels during rapid growth.
Experience
Work history, roles, and key accomplishments
Implementation & Customer Solutions Specialist
BPO Advisors SpA
Aug 2019 - Present (7 years 1 month)
Acted as primary functional contact for corporate clients implementing and customizing IDOK, a Continuous Improvement B2B platform for document management and electronic signature. Led discovery conversations, translated requirements into functional specifications, and administered Jira workflows.
Education
Degrees, certifications, and relevant coursework
Caribbean International University
Master's degree, Management Sciences
2012 - 2014
Master's in Management Sciences from Caribbean International University from 2012 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
ChileAuthorized to work in
Salary expectations
Job categories
Skills
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