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Nicole Salgado

@nicolesalgado

Product Manager who turns complex problems into shipped digital products. Led digital strategy across 6 countries. Remote-ready, hands-on, adaptable.

Chile

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What I'm looking for

I’m seeking a fully remote, global product role.

I'm a Product Manager who turns complex, messy problems into digital products people actually use. I've taken products from discovery to launch across six countries, working with distributed teams spanning Latin America, the US and India.

A few results I'm proud of:

Generated USD $2M in savings through automation and cut portfolio cycle times by 95%
Halved customer transaction time and improved profit margin with a new pricing model built on Jobs to Be Done
Redesigned a mobile app end-to-end, reaching a 4.8/5 rating
Turned a 5-day manual payments workflow into fully automatic execution

I work best where strategy meets execution: running discovery, prioritizing with RICE and OKRs, aligning stakeholders from engineers to executives, and shipping. I'm experienced in fully remote roles and comfortable working async across time zones and cultures.

M.Sc. in Innovation and Technology Management. Certified Product Owner. Spanish (native), English (advanced).

Experience

Work history, roles, and key accomplishments

Current

Principal Product Manager

Current

Thoughtworks

Apr 2026 - Present (6 months)

Led product strategy for a core banking migration and a product organization transformation for banking and fintech clients. Managed enterprise-level relationships with bank executives and cross-functional teams.

Product Strategy Core Banking Credit Origination Team Topologies Stakeholder Management Dynamics 365 Temenos

Digital Transformation Manager

Grenergy Renewables

Jun 2023 - Apr 2026 (2 years 10 months)

Owned digital product strategy across six countries, optimizing project-portfolio management and generating USD $2M in savings through automation. Led regional innovation strategy and IT/cybersecurity teams.

Digital Strategy RICE Project Portfolio Management Automation Innovation IT leadership Cybersecurity

Product Operations Manager

OLX Autos

Jul 2022 - Feb 2023 (7 months)

Led discovery of a pricing model using Jobs to Be Done, improving profit margin in Mexico by 1% and cutting customer transaction time by 50%. Automated a LATAM marketing platform in 5 months.

Product Discovery Jobs To Be Done Framework Data Science Marketing Automation B2B Collaboration

Operations & Support Lead

Jooycar

Feb 2021 - Jul 2022 (1 year 5 months)

Structured IT operations and customer service across Chile, Peru, and Mexico, automating collections and payment-processing workflows. Improved B2B partner response times by 60% and resolved 90% of B2C requests within one business day.

IT Operations Customer Service Payments Automation B2B Partnerships Process Automation

Digital Experience Coordinator

Melón

Apr 2018 - Jan 2021 (2 years 9 months)

Led digital transformation, CX, and marketing strategy, launching a digital-signature app in 3 months. Directed the redesign of the 'Mi Obra' app end-to-end and drove open innovation partnerships.

Digital Transformation Customer Experience Agile RICE Product Management Innovation

Management Consulting Analyst

Accenture

Jul 2017 - Apr 2018 (9 months)

Implemented digital operating models with RPA and change management for a financial-services client. Managed the IT portfolio for a telecommunications client as PMO, streamlining the roadmap by 80%.

Robotic Process Automation Change Management PMO IT Portfolio Management Financial Services

Operational Process Analyst

BICE Vida

Oct 2014 - Jul 2017 (2 years 9 months)

Designed a claims-reimbursement app with a UX/UI focus, cutting processing time by 90%. Led digitization of core insurance processes, improving experience metrics such as SLA and NPS.

UI UX Process Design Insurance Digitalization SLA NPS