At Dutch Bros Coffee, I managed multiple shops in Colorado and California, including a location with more than 50 employees and average weekly sales exceeding $120,000 at peak.
I led a shop ranked first in its region for customer evaluations of speed, quality, and service in the most recent report, while maintaining employee turnover below 5% for the year.
I managed schedules, time-off requests, crew rotations, timesheets, and break compliance. I also led hiring, onboarding, training, and development of shop leads and shift leadership.
Earlier, at UNSER KARTING AND EVENTS, I coordinated customer service and event operations, and at OLD SPAGHETTI FACTORY I ran an assigned kitchen station and supported service.
