Jordyn Cheslock

Drafted persuasive insurance appeals using medical necessity and policy review to overturn denials and recover revenue. Resolved billing discrepancies through strategic communication with insurers and patients. Implemented proactive A/R tracking and payment plans to reduce aging accounts, while providing financial counseling that improved collections and patient satisfaction.

Submitted and tracked insurance claims to ensure accurate data entry and compliance. Authored effective appeal and reconsideration letters that overturned denials and recovered revenue. Reconciled daily payments using Sycle.net, maintaining accurate patient accounts and insurance remittance records.

Submitted and tracked insurance claims, authored appeals and reconsideration letters to overturn denials, and reconciled daily payments using Sycle.net to maintain accurate patient accounts and remittances.

Verified vision insurance eligibility and resolved coverage issues in a high-traffic practice while maintaining HIPAA compliance. Built and managed the company website and social media using Wix, Hootsuite, Canva, and Adobe to improve visibility. Performed optometric pretesting and supported front desk operations including scheduling, intake, and payments.

Built and launched company website on Wix with SEO best practices to increase organic visibility; managed social media via Hootsuite and created branded visual content using Canva and Adobe Creative Suite.

Verified vision insurance eligibility and benefits in a high-traffic office, researched and resolved coverage discrepancies across carrier systems, and maintained HIPAA-compliant patient information handling.

Performed comprehensive pre-exam testing using OCT, ERG, visual field, color vision, and refraction equipment and maintained efficient patient flow to support provider schedules.

Managed high-volume patient intake, scheduling, and payment processing for a specialty optometry practice, ensuring accurate cash handling and reconciliation.

Grade: 3.8