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JM@jordanmujuni
Dependable IT Specialist with 2+ years of experience.
UgandaI am a dedicated IT Specialist with over two years of experience in maintaining in-house systems and providing exceptional customer support. My journey began at Bulamu HealthCare International, where I honed my skills in IT support, business analysis, and system administration. I have a proven track record of troubleshooting complex issues and ensuring seamless operations for over 250 employees.
Currently, I am a Graduate Trainee at PPDA Uganda, where I conduct performance and compliance audits, as well as engage with the electronic government procurement system. My experience at Double Q CO Ltd further solidified my expertise in managing WAN and LAN networks, printer and camera management, and software installation. I am passionate about leveraging technology to enhance organizational efficiency and customer satisfaction.
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Work history, roles, and key accomplishments
PPDA Uganda
May 2023 - Present (2 years 6 months)
Conducted performance and compliance audits, and engaged in bid preparatory audits while interacting with the electronic government procurement system.
Double Q CO Ltd
Oct 2022 - Jun 2023 (8 months)
Managed WAN and LAN networks, provided user support to over 250 employees, and handled troubleshooting and internet-related issues.
Bulamu HealthCare International
Dec 2016 - Dec 2019 (3 years)
Provided service-focused IT support, including business analysis and customer care, ensuring efficient operation of IT systems.
Degrees, certifications, and relevant coursework
MSBachelor of Business Computing, Business Computing
2016 - 2021
2014 - 2015
2010 - 2013
Software and tools used professionally
UgandaYou can contact Jordan and 90k+ other talented remote workers on Himalayas.
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