Jordan Moore
@jordanmoore
Reliable professional with experience in customer service and data entry.
What I'm looking for
I am a reliable and detail-oriented professional with a diverse background in customer service, data entry, retail, and logistics. My experience has equipped me with strong interpersonal communication skills and the ability to navigate fast-paced environments while maintaining accuracy and professionalism. I thrive in roles that require empathy and problem-solving, ensuring that every customer interaction is positive and productive.
Throughout my career, I have consistently demonstrated my commitment to quality service. At Walgreens, I provided efficient customer service while maintaining merchandise displays. My role as a Data Entry Clerk at Exodus ProTransport allowed me to manage logistics communication and document processing, enhancing my organizational skills. Most recently, as a Barista at Starbucks, I honed my ability to deliver exceptional service in a high-pressure environment, while also training new hires and managing inventory.
I am now seeking a remote or hybrid role where I can leverage my adaptability and technical proficiency to contribute to a team dedicated to excellence. I am eager to bring my skills to a dynamic organization that values quality service and employee growth.
Experience
Work history, roles, and key accomplishments
Seasonal Warehouse Associate
Amazon Fulfillment Center
Mar 2023 - Present (2 years 3 months)
Picked, packed, and scanned inventory using handheld warehouse devices, maintaining quality control while meeting daily speed and accuracy targets. Worked collaboratively and followed safety protocols in a physically demanding environment.
Barista
Starbucks
Oct 2020 - Present (4 years 8 months)
Prepared and served high-quality beverages in a fast-paced environment, delivering consistent, warm customer service and building rapport with regulars. Maintained a clean, organized workspace following health and safety standards, helped train new hires, and assisted with stock and inventory checks.
Data Entry Clerk / Customer Service Representative
Exodus ProTransport LLC
Jul 2019 - Present (5 years 11 months)
Managed inbound calls and email communication for logistics and scheduling, processing carrier packets, company agreements, and documents using Microsoft Word. Created and maintained Excel spreadsheets for internal reporting and performance tracking, ensuring timely document submission and supporting dispatch operations.
Customer Service Associate
Walgreens
Aug 2018 - Present (6 years 10 months)
Provided efficient and friendly customer service at checkout and in-store, maintaining displays and merchandise for visual organization. Handled complaints with professionalism and empathy to improve customer retention and supported team operations by assisting with inventory and stocking tasks.
Education
Degrees, certifications, and relevant coursework
Trinity Christian School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and collaboration.
University of Texas at Arlington
No Degree, Biology, Computer Science, Nutrition
Undertook coursework in biology, computer science, and nutrition, expanding knowledge in scientific and technical fields. Gained foundational understanding in these diverse subjects.
Cedar Valley College
No Degree, Mathematics
Completed coursework in precalculus, calculus, statistics, and other math-related subjects, building a strong quantitative foundation. Focused on a specified degree track, enhancing analytical and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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