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@ed01

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Ward Clerk at Westwood Hills Nursing and Rehabilitation Center who coordinated labs, x-rays, and patient records.

United States

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At Westwood Hills Nursing and Rehabilitation Center, I greeted and signed in visitors, organized records, and ordered labs and x-rays to support patient care coordination.

As Environmental Services Team Lead at Wilkes Regional Medical Center, I delegated assignments to 8+ employees, prepared nightly reports, and created weekly schedules. I’ve also handled patient information and billing at R1 RCM and supported customers and inventory at Office Depot.

Experience

Work history, roles, and key accomplishments

Ward Clerk

Westwood Hills Nursing and Rehabilitation Center

Jun 2021 - Jun 2022 (1 year)

Greeted and signed in visitors, ensuring accurate documentation and compliance with facility protocols. Ordered labs and x-rays efficiently, supporting timely patient care coordination.

Patient Care Coordination Documentation Communication Skills File Management

Environmental Services Team Lead

Wilkes Regional Medical Center

Oct 2019 - May 2020 (7 months)

Delegated and oversaw tasks of 8+ employees, ensuring completion of daily assignments and high-quality standards. Prepared nightly reports for management and created weekly schedules for employees.

Team Leadership Scheduling Report Writing Quality Assurance Compliance

Patient Access Representative

R1 RCM

Jul 2018 - Aug 2019 (1 year 1 month)

Handled patient information accurately and professionally, ensuring confidentiality and compliance with HIPAA regulations. Accurately input billing information and estimated charges, supporting efficient revenue cycle management.

HIPAA compliance Medical Billing Patient Information Management Communication Skills Hospital Transfers

Sales Associate/Logistics

Office Depot

Jun 2017 - Apr 2018 (10 months)

Stocked and organized merchandise according to planograms, maintaining inventory accuracy and visual appeal. Assisted customers with needs and informed them of deals, driving sales and enhancing customer satisfaction.

Inventory Management Customer Service Sales Merchandising