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JH
Open to opportunities

Jordan Hamilton

@jordanhamilton

Veterinary Technician and insurance-licensed professional delivering calm patient care and responsive client support.

United States
Message

What I'm looking for

I’m looking for a role where I can combine hands-on veterinary/medical support with strong phone and customer service skills, handle details confidently, and keep learning—whether in healthcare operations or property & casualty insurance.

I’m a Veterinary Technician handling phone calls, taking payments, restraining pets, performing injections, filling medications, drawing up vaccines, and running bloodwork. I also assess urinary and fecal samples to support accurate care decisions.

I bring strong medical-administrative and triage experience from working as a Triage Technician, reviewing patients’ medical history, medicines, allergies, and primary doctor information. I assist orthopedic technicians and help work up referrals.

I’m also licensed in 48 states to adjust property and casualty insurance policies, and I’m comfortable communicating clearly and managing details under pressure. My customer service background strengthens how I explain next steps and handle sensitive situations.

Earlier roles in retail and hospitality built my leadership and reliability: as an Assistant Store Manager, I ran the store, trained employees on registers and customer service, resolved conflicts, and kept operations running smoothly. I’m a team player who values documentation, communication, and patient/client comfort.

Experience

Work history, roles, and key accomplishments

KH

Customer Service Representative

Kruger Animal Hospital

May 2021 - Jun 2022 (1 year 1 month)

Customer Service Representative at Kruger Animal Hospital.

Education

Degrees, certifications, and relevant coursework

JS

James Madison High School

High school or equivalent, High School

Completed high school or equivalent at James Madison High School.

Tech stack

Software and tools used professionally

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