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João Moreira

@joomoreira

Experienced IT systems analyst specializing in infrastructure, security, and automation for enterprise environments.

Portugal
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What I'm looking for

I seek a hands-on infrastructure or security role where I can improve system reliability, automate operations, and support secure digital transformation within a collaborative team.

I am an experienced IT systems analyst with a strong background in systems analysis, infrastructure administration, and technical support across complex corporate environments.

I have supported organizations such as EDP, Boston Scientific and NovoBanco, managing IT assets, patching and security processes, virtualization platforms and endpoint management tools like IBM BigFix and Microsoft Endpoint Configuration Manager.

My hands-on experience includes help desk and incident management (ITSM/ServiceNow), monitoring (IBM Tivoli, Nagios), network administration, VMware/Hyper-V, VDI and scripting with PowerShell, Bash and Python to automate tasks and improve efficiency.

I combine technical expertise with clear communication and project-minded organization to bridge technology and business needs, deliver secure and stable systems, and drive digital transformation initiatives.

Experience

Work history, roles, and key accomplishments

TE

NOC Operator

Think Attitude (EDP)

Jan 2020 - Dec 2020 (11 months)

Performed 24/7 infrastructure monitoring, analyzed hosts, disk usage, processes and Oracle/SAP databases using IBM Tivoli, and detected and escalated incidents to maintain continuous system performance.

Education

Degrees, certifications, and relevant coursework

CL

Claranet

Certificate, Ethical Hacking / Offensive Security

2021 - 2021

Activities and societies: Ethical hacking, penetration testing, CEH/CySA+ preparation

Completed training in ethical hacking, penetration testing, and CEH/CySA+ exam preparation.

TE

Think Attitude (EDP)

Certificate, Network Operations

2020 - 2020

Activities and societies: NOC operations, monitoring (IBM Tivoli), incident management (ServiceNow)

Completed NOC operator training focused on 24/7 infrastructure monitoring, incident detection and escalation, and use of IBM Tivoli and ServiceNow.

RP

Rumos Portugal

Certificate, Cybersecurity

2018 - 2019

Activities and societies: Vulnerability assessments, scripting (Bash, PowerShell), operational security

Completed cybersecurity analyst coursework including vulnerability assessment, Bash and PowerShell scripting, and operational security practices.

RP

Rumos Portugal

Certificate, Cybersecurity / IT Support

2017 - 2018

Activities and societies: Helpdesk support, equipment configuration, ITSM practices

Completed cybersecurity technician training covering helpdesk support, ITSM, and systems preparation and configuration.

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