Daniel Silva

500-hour cybersecurity internship completed with a final score of 20/20. Gained hands-on experience in SOC/NOC operations, security monitoring, vulnerability analysis, and Check Point/Fortinet firewalls. Designed and implemented a virtualized enterprise network in VMware vSphere using security zones, DMZ segmentation, and Check Point firewall policies.

On behalf of A2IT Tecnologia S.A. Supported IT operations for Touring Club Suisse, monitoring enterprise applications and infrastructure with AppDynamics and Kibana. Managed incident communication, documentation, and service continuity across distributed teams, while supporting onboarding, knowledge transfer, and enterprise platforms including Salesforce, SAP, Boomi, and VTOM.

On behalf of A2IT Tecnologia, S.A.
Acted as technical focal point for cybersecurity audits across Portuguese Grant Thornton firms. Reviewed security policies, assessed on-premises and cloud infrastructures for compliance, identified risks and recommended remediation, and supported Microsoft 365 migration and Active Directory consolidation projects.

Monitored multi-client infrastructures in a NOC/SOC environment, triaging operational and security alerts using Zabbix and Grafana. Supported EDR operations (CrowdStrike, TrendMicro, Kaspersky), monitored VEEAM backups, created technical documentation, and assisted with Windows, Linux, Azure, and Microsoft 365 administration.

Provided remote technical support for Xbox customers, troubleshooting hardware, software, and online service issues. Processed customer requests, refunds, and account-related cases while following internal procedures. Escalated complex incidents to specialized teams and supported account recovery and identity verification cases.

Activities and societies: Covered core academic and technical areas including mathematics, statistics, IT governance, programming fundamentals, computer networks, operating systems (Windows Server and Linux), databases, cybersecurity principles, vulnerability analysis, network services, and legal/regulatory frameworks (GDPR and InfoSec legislation), complemented by English for IT and applied cybersecurity practices.

Professional Level 5 Cybersecurity program covering IT operations, network infrastructure, systems administration, vulnerability management, and security operations. Included Windows Server, Linux, ISO 27001, GDPR, and NIST, complemented by a 500-hour SOC/NOC internship and a capstone project designing a secure virtual enterprise network.

Activities and societies: Studies in financial accounting, organizational management, economic and financial analysis, and business structures. Exposure to corporate governance principles, management processes, and the economic framework of organizations.

Academic background in Accounting and Financial Management, focusing on accounting principles, financial analysis, organizational management, and business structures. The program provided exposure to corporate governance and business processes, relevant for IT governance, risk, and compliance environments.

Activities and societies: Studies in programming, algorithms, data structures, computer architecture, computer networks, and operating systems. Exposure to software engineering fundamentals, system development principles, and core IT infrastructure and data communication concepts. English and German learning.

Computer Engineering studies focused on core computing fundamentals, including programming, computer networks, systems architecture, and algorithms. The program provided foundational knowledge in software development and IT infrastructure, building a technical base applicable to systems engineering and cybersecurity domains.