João Luís Oliveira Pereira Da Silva

I’ve worked across operations and backoffice roles, combining people-facing communication with detail-oriented execution. Most recently, I worked as an independent contract in TVDE while also supporting recruitment for new driving due to a language barrier.

In logistics, I worked as a Logistics Operator where I picked and packed customer orders accurately using handheld scanners and warehouse management systems to locate and process items.

My administrative background includes backoffice and customer support work at organizations such as the British Council and Generali/Tranquilidade. I issued invoices for bank transfers, handled emails, updated registration forms, and coordinated documentation for client and mediator requests.

I also bring systems and process experience from a Senior Technician role registering expense invoices and creating master data after my responsibilities changed, using eSPap. I’m proactive under pressure, collaborate well, and I keep building skills through Microsoft Office, SAP ERP, Salesforce CRM, Excel training, and Python certification.