Jonita Holloway

Gathered accurate insurance and demographic information to ensure clean billing status. Verified benefits through calls and online services, entered data into the system, and provided eligibility information to staff. Maintained tracking of referrals and obtained necessary authorizations for procedures.

Facilitated communication between caregivers, patients, and visitors. Coordinated patient flow, managed patient records, and assisted in daily operations of patient care. Maintained inventory of unit supplies and ensured timely orders.

Administered medications, assisted patients with daily activities, and monitored vital signs. Provided patient care, prepared patients for treatments, and ensured a clean and safe environment.

Responded to customer inquiries, maintained sensitive information, and performed clerical duties. Managed customer account changes and handled incoming mail and documentation.

Pursuing an Associate Degree in Business Management with certificates in Human Resource Management and Organizational Leadership.

Completed a Medical Assistant Certificate with a focus on Hematology.