Jahnni McCloud

I am a dedicated healthcare professional with extensive experience in healthcare benefits verification, medical billing, and insurance claims processing. My career has been marked by a commitment to ensuring accurate documentation and efficient claim resolution, utilizing medical coding systems such as ICD-10, CPT, and HCPS. I pride myself on my ability to navigate complex insurance policies while maintaining HIPAA compliance, providing exceptional service to patients, healthcare professionals, and insurance carriers alike.

In my most recent role as a Health Care Benefits Verification Representative at Elevance Health, I verified insurance coverage for new patients and facilitated the prompt processing of medical claims. My strong communication skills have allowed me to effectively resolve discrepancies and update patient records, enhancing workflow efficiency in medical billing procedures. I have a proven track record of delivering excellent customer service, ensuring that patients receive clear and accurate information regarding their insurance coverage and billing issues.

With a Bachelor of Science in Technical Management from Texas Southern University, I am well-equipped with the knowledge and skills necessary to excel in the healthcare industry. I am passionate about leveraging my expertise to contribute positively to healthcare organizations and improve patient experiences.