JGJon greenberg
@jongreenberg
Dedicated customer service professional with a passion for hospitality.
United StatesWhat I'm looking for
I am a dedicated customer service professional with a strong background in hospitality and a commitment to providing exceptional service. My experience includes working as a Front Desk Agent at La Quinta Inn and Suites, where I honed my skills in guest relations, reservations, and property maintenance. I take pride in ensuring that every guest has a pleasant experience, and I am always willing to go the extra mile to meet their needs.
In addition to my role in hospitality, I have worked in various customer-facing positions, including as a cashier at Rite Aid and K-Mart, where I developed strong communication and interpersonal skills. My ability to connect with customers and resolve their issues has been a key factor in my success. I am also a certified dog walker, demonstrating my commitment to caring for others, whether they are two-legged or four-legged!
I hold an Associate's Degree in Human Services from Beacon College and have completed several certifications in hospitality and tourism. I am eager to continue learning and growing in my career, and I am excited about the opportunities that lie ahead.
Experience
Work history, roles, and key accomplishments
Front Desk Agent/Houseman
La Quinta Inn and Suites
Jan 2024 - Present (1 year 5 months)
Checked in guests, created reservations, and managed bookings while communicating effectively over the phone. Handled various forms of payment, sold merchandise at the front desk, and maintained property cleanliness.
Seasonal Front Desk Attendant
Sportime Quogue
Jul 2023 - Present (1 year 11 months)
Answered phone calls, booked clinics, lessons, and court times for members. Checked in gym members and managed towel inventory.
Dog Walker
Rover.com
Feb 2023 - Present (2 years 4 months)
Regularly walked, fed, and provided comprehensive care for dogs belonging to repeat clients. Ensured the well-being and safety of all animals under care.
Cashier
Rite Aid
Oct 2022 - Present (2 years 8 months)
Processed customer transactions efficiently and answered phone inquiries. Restocked shelves, organized merchandise, and maintained a clean sales floor.
Cashier
K-Mart
Aug 2019 - Present (5 years 10 months)
Provided positive customer service and accurately processed sales on a cash register. Balanced the cash drawer at the start and end of each shift, resolving customer questions and issues.
Education
Degrees, certifications, and relevant coursework
Beacon College
Associate's Degree, Human Services Study
Studied Human Services at Beacon College from 2017 to 2019. The program focused on foundational knowledge and skills in human services.
Franklin Academy
High School Diploma, General Studies
Graduated from Franklin Academy in 2017, earning a High School Diploma.
Macomb Community College
Certificate, Hospitality
Completed the Intro to Hospitality program at Macomb Community College in 2020.
University of Maryland Eastern Shore
Certificate, Hospitality and Tourism
Earned a Certificate for Intro to Hospitality and Tourism from the University of Maryland Eastern Shore in 2020.
COCoursera.org
Certification, Learning Strategies
Completed the 'Learning how to Learn' certification through Coursera.org in 2021. This online learning program focused on effective learning strategies.
Hampton Bays High School
Certification, Hospitality
Attended The Hospitality Academy at Hampton Bays High School in 2022.
Microsoft
Module Completion, Microsoft Dynamics 365
Completed the Microsoft Dynamics 365 Module in 2025. This module focused on configuring a retail store within Dynamics 365.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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